We’ve tested Attensity 360 , Brandwatch , Radian6 , Alterian , Scoutlabs , Sysomos , Synthesio , PeerIndex and Social Radar using the subject  of  “organic baby food” as the test topic for our report. Buzz tracking Customer engagement Jo Stratmann Online communities Social Media Social media influencers 2010 Word of Mouth PeerIndex Radian6 Scoutlabs Social media influencers report Social Radar synthesio SysomosWe felt it would be interesting to see how well each of the tools could help identify influencers for this much-discussed topic. MORE >>

While some platforms don’t allow that information to be extracted, others do, including Sysomos. wanted to be sure Sysomos did, in fact, do this (provide the numerical association number between any two commonly associated words in a topic, and you know what? Here’s an expanded “buzzmap&# on the keyphase “Influence&# that Sysomos produces. SysomosIn my the last few weeks I have been hearing of ways to improve the results of Social Media queries by finding out words that often appear near each other in documents that are crawled and indexed. MORE >>

Note: some this functionality is present in the other platforms to some extent but it often requires changing the topic profile in Radian6 or additional filters in Sysomos, etc). To be fair, Sysomos has a similar visualization (not as pretty though) while Radian6 lacks this functionality altogether. Synthesio has it’s own rank and it’s calculated much as Sysomos’s is. Tags: Synthesio Facebook Google Online Communities PeekYou Social Network Sysomos Twitter Everything I’m talking about you can go and see for yourself ( go ahead , try it ). MORE >>

This is, perhaps, a sign that connections on Twitter are less focused than on Facebook, or perhaps that on Twitter shares and messages are less engaged with – indeed recent research from Sysomos showed that over 70% of all Tweets get no response. Tags: Matt Rhodes Social Media Social commerce Social media for retail Eventbrite facebook FreshNetworks linkedin social media Social network Sysomos Twitter Every time people share an event from Eventbrite with their friends and contacts in social media or by email, they generate $1.78 in ticket sales. in ticket sales. Tweet This! MORE >>

As part of our review of social media monitoring tools we compared their automated sentiment analysis with the findings of a human analyst, looking at seven of the leading social media monitoring tools – Alterian , Brandwatch , Biz360 , Neilsen Buzzmetrics , Radian6 ,  Scoutlabs and Sysomos. Tags: Matt Rhodes Online communities Social Media Social Media Monitoring - 2010 review Biz360 Brandwatch Customer Care FreshNetworks Radian6 Scout Labs sentiment analysis smm10 social media social media monitoring starbucks Sysomos Sentiment analysis is a complex beast. Even for humans. MORE >>