Twist Image

APRIL 17, 2012

The bigger consulting firms are getting all hot and bothered by the notion of social business. We've gone from social media to social CRM and then straight to social business. social business. social crm. social media. social media platform. social proofing. social share.

Wiki 102

Wiki Hotels Social CRM Retail 102

Social Media Network Marketing

OCTOBER 15, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

Laurel Papworth

MAY 23, 2010

SharePoint can be used to host web sites that access shared workspaces , information stores and documents, as well as host-defined applications such as wikis and blogs. Sort of like the old Enterprise software but all in a browser (not client/server solutions) and lots of social stuff wrapped around it. Related posts.

Sharepoint 63

Sharepoint Conference Social CRM Microsoft 63

Social Media Network Marketing

MAY 31, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 62

Social Media Social CRM Reputation Widget 62

Webbiquity SMM

MAY 10, 2011

Write about and link to these resources in your blog; customers may need to be reminded, and prospects may (hopefully) be impressed by the breadth and sophistication of your support offerings. Promote your “evergreen&# content and assets. These can be things like lists (e.g.,

ROI 191

ROI Case Study Bazaarvoice Klout 191

Sprout Social

APRIL 28, 2022

Company Intranet or wiki tools. These tools might include: Marketing tools (think: social, CRM, email). From internal docs and policies to reference pages and wikis, Confluence represents a sort of “home base” for teams to refer to. Team chat tools. Video conferencing tools. Confluence.

Team 92

Team Tools Hubspot Collaboration 92

SocMed Sean

DECEMBER 9, 2011

5) Social CRM – CRM is social…we don’t need to add “social” to the front of every term to make it sound cool and new. I wrote a full article on why the phrase social CRM is just stupid. Social can be used for internal business purposes, as well.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255