Sprout Social

JULY 17, 2023

Social media provides businesses with direct, real-time access to their customers. But without a social CRM tool, that information stays isolated within marketing teams. The right social media management tool can unite teams around deep customer insights, cutting confusion and increasing collaboration. What is social CRM?

Social CRM 77

Social CRM Microsoft Collaboration Software 77

Convince & Convert

AUGUST 26, 2010

RowFeeder – Raw and Ready That’s what I like so much about the new RowFeeder social data gathering system. Assuming you want to dive into the pool of custom graph creation and data manipulation, you’ll probably do so in Microsoft Excel.

Social Media 120

Social Media Strategy Analysis Reputation 120

Convince & Convert

SEPTEMBER 1, 2010

I’d love to see an ebook on “social media conversations and realities&#. – Small Business Blog from Microsoft – Site Home – TechNet Blogs [.] Social Media expert Jay Baer just wrote a great post about organisations’ fear of failure when testing tactics. Well stated.

Social Media 121

Social Media Consultant Social CRM eBook 121

Convince & Convert

SEPTEMBER 23, 2010

Or Microsoft. “I built Kurrently in the three weeks between the end of school and the beginning of my internship at Microsoft,&# said Kurrently’s creator Gilbert Leung in my recent Skype interview with him. It came from a Canadian computer sciences student who uses his free time pretty damn wisely.

Social Media 165

Social Media Strategy Engineering Social CRM 165

Sprout Social

DECEMBER 20, 2022

Key features: Content Creation & Management: Schedule up to 350 posts and campaigns with a content calendar that spans all your social media networks. Conversation Management: Get messages from all your social media networks in a Smart Inbox and reply from one platform. Who is this for?

Social Media 92

Social Media Tools Sentiment Small Business 92

Convince & Convert

AUGUST 3, 2010

Despite their size you would have to think that a Google, Apple or Microsoft could still buy them without blinking. 3 Ways Facebook is Killing Your Website" [link] [link] Social Media Guide RT @jaybaer: "R.I.P. After Microsoft and Google, the new big, too big IT company could be Facebook. (yes I said britches).

Social Media 167

Social Media Facebook Marketing Consultant 167

Convince & Convert

AUGUST 3, 2010

Despite their size you would have to think that a Google, Apple or Microsoft could still buy them without blinking. 3 Ways Facebook is Killing Your Website" [link] [link] Social Media Guide RT @jaybaer: "R.I.P. After Microsoft and Google, the new big, too big IT company could be Facebook. (yes I said britches).

Facebook 167

Facebook Consultant Social Media Sites 167

Convince & Convert

MARCH 2, 2010

I suspect ExactTarget’s database capabilities (quite robust due to heavy email customization needs of customers like Microsoft and Home Depot) will be tied to CoTweet and other platforms quickly, enabling companies to use ExactTarget (or its tightly integrated partners, Salesforce or Microsoft CRM ) as the customer database of record, with a (..)

CoTweet 117

CoTweet CoTweet Analysis Consultant 117

Proactive Report

DECEMBER 27, 2010

For three years or so savvy companies and organizations have been experimenting with how to become a social brand. They’ve experimented with social media campaigns and activities, mostly in the marketing and PR arena. Some have been dragged into social CRM by their customers.

Yammer 105

Yammer Trends Training Wiki 105