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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. You have the opportunity to build a library of content populated largely by your own customers. But good communities are more than support channels.

Cost 135
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Pirate Bay Proxy Alternatives and Similar Websites and Apps

SocialFish

This Pirate Bay alternative has a vast library. The software has been developed using NodeJS, and it is open-source software awaiting other developers around the world to complete. Torrents Group. Zooqle might be the new kid on the block, but it has impressed the torrenting community with its unique layout.

eBook 100
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Introducing Users to the Concept of Meeting Workspaces in MOSS 2007 | NetworkWorld.com Community

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20 great Windows open source projects. Windows group management tools on tap. Microsoft opens TechEd with virtualization pitch. Read more about: MOSS 2007. MICROSOFT SUBNET: Network World presents the independent voice of Microsoft customers. 6 ways to stretch your Microsoft training dollar. 10 funniest Microsoft videos.

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

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Open Source. Before creating an online community of practice (COP), Michael Behounek, KM director for $1.25 Behounek once created a community to devise performance enhancements for a particular 2,000-horsepower pump used in the companys oil refineries. That gave us fertile ground to kick off the community.

Company 122
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5 Keys to Effective Knowledge Transfer for Nonprofits

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This blog is for volunteers, webmasters and administrators of associations, clubs, charities, communities and other groups. an open class discussion, or a traditional front-of-room lecture from your teacher? tools, to get past some of those communication barriers Ă¢?? both electronic and print. About me - Curious Apricot.

Web 2.0 100
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Social Network Analysis - KM4DevWiki

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13 FAQ KM4Dev Source Materials. Social network analysis is the mapping and measuring of relationships and flows between people, groups, organisations, computers or other information/knowledge processing entities." link] : I have learned to use Proximity, open-source software under development by the Univ. 2 Introduction.

Analysis 100
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First Steps Toward Becoming a 21st Century Educator | always learning

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tools to develop professional learning communities for international school teachers, at an introductory level. My NECC group is meeting up this week and I think one of our challenges will be making social networking accessible for newbies since we’ve been sipping the Kool-Aid for a while now. Open Source Classroom.

Education 154