Remove Microblogging Remove Reputation Remove Retail Remove Social Networking
article thumbnail

Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

We have embarassing pictures in Google Maps , videos about the death of an innocent man in the hands of a “competent&# cop , and even Yelp reviews that can damage your personal reputation , never mind your business. If a company wants to have a stellar reputation today , they better think about giving good customer service.

article thumbnail

How a Small New York City Hotel Put Itself on the Map through.

Techipedia: Tamar Weinberg

Today, it appears every retail or business concern says ‘follow us on Twitter’ or ‘be our friend on Facebook.’ I was very motivated to tweet about the hotel when I was staying there, which can only help spur business from my followers.&# Selling should not even be a big part of the picture.

Hotels 245
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Write a Social Media Policy

Webbiquity SMM

Half of all Americans are now members of at least one social network, and that figure rises to 67% for 25- to 34-year olds. Even one offhanded remark about a coworker, customer, product or financial situation can damage a company’s reputation. Social media sites include the following: • Social networking sites (e.g.

Policies 180
article thumbnail

Creating Passionate Customers: Brand Evangelism and What it Means.

Techipedia: Tamar Weinberg

The easiest way to find these people is to find the communities that your users frequently visit, be it forums, Twitter, or other social networks. get Twitter mentions of your brand via RSS or email) or use a service like Backtype (backtype.com) to see comments across blogs and other social media sites (such as FriendFeed).

Brands 139
article thumbnail

How to Use Facebook for Business and Marketing

Techipedia: Tamar Weinberg

Online retailer Newegg isn’t afraid and proudly displays its Facebook reviews for all to see. Aggregate Your Other Social Streams If you’re only on Facebook, this step isn’t for you. Hopefully, though, you’re considering other social networks to broaden your social media reach. Reply John P.

Facebook 279
article thumbnail

Blogging Etiquette in the Face of a PR Pitch: What Miss Blogging.

Techipedia: Tamar Weinberg

After all, if you’ve invested the time in reading the book, why not give back some honesty and expertise in an email to the PR person – knowing why you didn’t review the book can help them hone their future pitches and help you build a good reputation. Some big PR firms think they are better than bloggers.

Blogger 177
article thumbnail

How To Create the Perfect Facebook Fan Page

Techipedia: Tamar Weinberg

| SMO ABC March 4, 2010 at 10:23 am Facebook : Facebook Fan Page : Search Engine Optimizician March 8, 2010 at 1:11 pm WELSTech » Blog Archive » 122 – Social Networking Show and Tell March 10, 2010 at 6:02 am 4 reasons why you need a facebook fan page | CONFIDENCE IS AN INSIDE JOB ™.

Facebook 279