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The KISS Method For Determining Social Media ROI

SocMed Sean

The loss of this knowledge can ultimately impact your customer satisfaction if the tribal knowledge was never captured in any organizational knowledge base. Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know.

ROI 269
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How to Build a Successful Remote Support Team

agora pulse

Kristell: Slack, daily update from Ineke for support, Tettra [an internal knowledge base and company wiki], weekly meeting, and weekly training with HighFive [videoconferencing platform]. We use Tettra for our internal knowledge base and all situations are documented so we know who is in charge of what.

Team 118
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My Dear Consultant - Think About It !

The Marketing Blog

I should write a blog I should ‘Ajaxify’ my current website I should jump into the conversation I should use a Wiki for enterprise-collaboration And do what not & what not… Why ‘But Why? Why do I need the barrier of technology to talk via a Wiki when I can do that in person? Why should I do it? Consultant , Web2.0

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Your say: Personal knowledge management - Inside Knowledge

Buzz Marketing for Technology

Inside Knowledge. The goal is to make knowledge workers better at capturing, sharing and using knowledge, and maximising their personal effectiveness in the social and relationship-building part of their jobs. The knowledge-based organisation is no more effective than the sum of its knowledge workers?

Wiki 100
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Grading Social Media

Social Media Strategery

we are actually grading the person’s short term memory capability) Social Media would seem to me to open to open the opportunity to resurrect the Socratic Method, the use of query, answer and debate on a near continuous basis and the development and demonstration of knowledge based on participation rather than memorization.

Gov 2.0 91
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KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

Since November 2007, he has been commanding officer and supervisor of shipbuilding, conversion, and repair in Newport News , Virginia. Navys aircraft carrier and submarine ship construction, nuclear refueling, and repair programs at Northrop Grumman Shipbuilding, Newport News Operations. Knowledge Base. Hidden Value.

Web 2.0 150
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Looking Back at My 2009 Social Media Resolutions

Social Media Strategery

I know the importance of participating in these discussions and growing my knowledge base, but it was difficult to keep this elevated on the priority list when I’m also balancing client work, performance assessments, proposals and white papers, internal governance roles, etc. web20 wiki Have This Blog Sent to Your Email!

Gov 2.0 70