What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?
Hootsuite
AUGUST 24, 2021
Similarly, if your brand constantly gets the same questions, take the time to publicly display answers to FAQs. For example, Instagram Highlights are a great for posting FAQs: Source: Hello Bello. Have dedicated customer support channels on social media. Consider implementing SMS marketing. Get the template now!
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