Sherrilynne Starkie

MAY 23, 2018

Facebook has introduced new tools to its app, Messenger, that make it easier for users to report conversations that violate the network’s community standards. The new data regime in Europe undoubtedly will have an impact on how businesses like Klout and its parent company Lithium Technologies can conduct business. May 23, 2018.

Klout 170

Klout Features Social Media Lithium 170

Dave Fleet

JULY 5, 2010

Lithium Technologies. So, while this is still – for now – a rumour, given that these confirmations were initially posted by the company (I saw the blog comment before its removal), I’m inclined to believe the reports and that a formal announcement is imminent. Acquired by. Jive Software. January 2010. February 2010.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Jeff Esposito

APRIL 1, 2013

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

Communities 42

Communities Jive Lithium Real Estate 42

Janet Fouts

FEBRUARY 17, 2011

There are actually quite a few social CRM services allowing you to tap into what people are saying about your company and reach out to them. lithium works with social listening tools to integrate mentions of issues or questions about your product into forums where you can communicate directly with your customers.

Social CRM 127

Social CRM Lithium Collaboration Small Business 127

Convince & Convert

JULY 12, 2011

It addresses the need to drive organizational change in an effort to shift employee behavior, communicate more effectively across job functions and geographies and tear down organizational silos. Companies need to first understand what it is they are trying to achieve before thinking about which technology vendor to deploy.

Jive 148

Jive Lithium Social CRM Yammer 148

Jeff Esposito

NOVEMBER 8, 2010

In theory, as customers migrate more towards social media, companies need to evolve to keep up with them. This includes not only building a community and conversation with customers but also monetizing and measuring the effectiveness of the company’s efforts. So where should companies start?

Lithium 33

Lithium Case Study Forums Conference 33

Jeff Esposito

OCTOBER 29, 2010

Jenny Zesut of Lithium and I have a great conversation that you won’t want to miss. Debate: Do All Community Managers Need Social Media? Is social media needed to have a community manager? So if it were to go poof, so does your community. Is it social, sure but the company owns the content. The network does.

Lithium 24

Lithium Real Estate Sample Samples 24