Ignite Social Media

JULY 13, 2021

A lot of us think that way because we’re used to social media being a place for audiences to interact and engage with brands in a fun and loving way, but a recent study shows that consumers want to see brands provide customer service on social. Social media is meant to be one thing and one thing only – and that’s social, right?

Social Media 210

Social Media Brands Startup Loyalty 210

Social Media Strategies Summit

NOVEMBER 28, 2022

According to Think With Google, 87% of shoppers say it’s important to know they got a good deal when choosing a brand or retailer to purchase from, while 53% say they always research before buying to ensure they make the right choice. That’s what the retail payment platform Square does here. Let’s talk about loyalty again.

Examples 246

Examples Facebook B2B Instant Messaging 246

The Realtime Report

FEBRUARY 16, 2017

Peer to peer influence and video content is impacting retail like never before. Today’s consumers are always on and more selective on what messages they respond to, and forming new affinities with brands and retailers based on authentic storytelling. So how did brands in our study rank themselves along the continuum?

Video 131

Video Retail Influencer YouTube 131

Buzz Marketing for Technology

OCTOBER 18, 2013

e-commerce sales are expected to hit $370 billion by 2017 – that’s 10 percent of retail sales. Some place the highest premium on loyalty and trust in a brand or product. According to eMarketer, 15 percent of online retail sales this year will take place via mobile devices, which is up from 11 percent in 2012. Overall, U.S.

Retail 217

Retail Discount Loyalty Data 217

Hootsuite

AUGUST 15, 2022

Later, retailers adopted Black Friday. Offering exclusive deals and discounts to these customers is a smart marketing tactic that can help to build customer loyalty and drive repeat business. By showing your customers that you value their loyalty, you’ll encourage them to keep coming back on days that aren’t Black Friday.

Strategy 101

Strategy Discount Marketing Retail 101

Hootsuite

MAY 10, 2021

In fact, the study found that customers who received any kind of response from a brand rep were willing to spend more with the company in the future. Several studies show that participation in communities can increase brand loyalty. But what drives the loyalty and love for this brand are the things that we believe.”.

Examples 145

Examples Company Social Media Apparel 145

Hootsuite

JULY 6, 2022

77% of active Instagram users surveyed in a recent study noted that the app lets them interact with brands. 50% of participants in a study reported being more interested in a brand when they see ads for it on Instagram. Organic posts help to build your awareness, follower loyalty, and brand personality. It gives you legitimacy.

Instagram 117

Instagram HootSuite UGC Influencer 117

Twist Image

APRIL 2, 2014

Ironically, this could be one of the best, biggest and most profound case studies of big data and business. Some days, there is a significant discount, other days it is closer to the full retail price. This is what digital does that makes the future of retailing so fascinating. What would retail look like? Is that fair?

Retail 94

Retail Brands Price Loyalty 94

Buzz Marketing for Technology

MARCH 20, 2013

Whether retail or hospitality, certain brands are continuously striving to maintain relevancy for a certain subset of eco-conscious customers—both offline and off. On the flip side, retailers can easily highlight products on category pages to effectively call-out environmentally sound products. So how can you play that up?

Conversation 199

Conversation Hotels Retail Focus Group 199

Hootsuite

OCTOBER 18, 2022

Increase conversion, loyalty, and customer retention. Joy – Rewards, Loyalty Program. Joy encourages customer loyalty by implementing an automatic earning and spending point system for customers to gain rewards. Plus, you can set up different loyalty tiers, spending requirements, and more within the platform.

FAQ 97

FAQ Price Loyalty Review 97

Twist Image

OCTOBER 4, 2011

No loyalty? Don't blame Groupon for the results, blame the local retailers. It's up to the merchants to build that relationship, and then the loyalty once a customer walks into the door. So, while no two customers are alike, both of them are offering the retailer an opportunity to do more. Don't blame Groupon.

Retail 105

Retail Loyalty Reputation Discount 105

Twist Image

NOVEMBER 5, 2014

The stuff that true case studies are made of. People who know me, know how much I laothe case studies and white papers. Ultimately, the message is clear: these are the types of "case studies" every brand can and should be doing. case studies. case study. customer loyalty. case studies. case study.

Brands 104

Brands Case Study Film B2B 104

Hootsuite

OCTOBER 25, 2021

Research shows that interaction — even briefly — with your brand on social media leads to increased brand awareness and loyalty , and influences purchasing behavior. Build brand loyalty. Multiple studies confirm that when used alongside an integrated marketing strategy, social media directly influences purchasing decisions.

Social Media 142

Social Media Meme HootSuite Influencer 142

Oktopost

JANUARY 12, 2021

B2C is a fluid, fast-paced transaction, with a relatively short sales cycle that relies primarily on retailers and mass-marketing campaigns to achieve commercial success. The relationship for B2C consumers is often short-lived, though brand loyalty does exist (for example, Apple). . Source: Salesmanago.

B2B 101

B2B Marketing Metrics Survey 101

Hootsuite

JULY 4, 2022

It’s also a great channel to support the consideration stage of the buyer journey, drive conversions, and build customer loyalty. While it may not be the most obvious platform for direct B2B sales conversions, TikTok provides a great space to build brand trust and loyalty: TikTok users are 2.4x But that’s not all.

Questions 104

Questions Banking Insurance HootSuite 104

Convince & Convert

JULY 16, 2015

In a new video, luxury lifestyle retailer Harvey Nichols uses real-life footage of people shoplifting in its stores to make an important point: Get those freebies legally—with the company’s new rewards app , of course. What’s unique about this video is the use of real-life footage. Get our Definitive email newsletter.

Retail 60

Retail Loyalty How To Newsletter 60

Sprout Social

JUNE 26, 2023

For example, by studying customer data , retailers can anticipate ebbs and flows in footfalls based on location, events or seasons and allocate resources accordingly. In this manner, sentiment analysis can identify factors affecting your brand image, customer retention rate or brand loyalty.

Sentiment 105

Sentiment Analysis Patterns Price 105

Janet Fouts

MAY 28, 2020

The hospitality industry is all about serving the customer’s needs and creating a customer experience that creates loyalty. These men and women set the bar high for anyone in any sort of service role, be that customer service, retail, or corporate sales.

Class 79

Class Skills Insurance Hotels 79

Buzz Marketing for Technology

OCTOBER 25, 2013

Just as brick-and-mortar retailers have recognized the growing purchasing power, shopping preferences and influence of this vigorous and fast-growing demographic, online marketers too are beginning to see the value of personalizing and customizing every customer experience to better serve their individual needs. People engage with a purpose.

Mobile 225

Mobile comScore Insurance Sites 225

Convince & Convert

NOVEMBER 15, 2013

This week: From ExactTarget , a free set of case studies called The Power of Digital Marketing. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. Is Nissan building brand loyalty ? From Cision , a free ebook called Power Your Story: Content Marketing Essentials. Listen Now.

Loyalty 138

Loyalty Nielsen Social Media Case Study 138

Later

AUGUST 2, 2021

In fact, a study conducted by Tailwind found that Instagram giveaways can help grow your followers 70% faster in three months than if you didn’t host a contest at all. . For example, beauty retailer SpaceNK partnered with a luxury retreat destination to offer their community the opportunity to win an exclusive getaway.

Hosting 120

Hosting Instagram How To Communities 120

Twist Image

JANUARY 16, 2013

When you study the art of branding, any good book on the subject will - at some point early on - turn to the neologism of the word "branding" in terms of marketing and communications. brand loyalty. retail experience. brand loyalty. retail experience. Have you ever read a book about branding? just do it.

Brands 108

Brands iPad Apple Loyalty 108

Saying It Social

AUGUST 26, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

Digg 157

Digg StumbleUpon Feed Feedly 157

Likeable

NOVEMBER 13, 2019

Arguing that ads actually get more efficient during the holiday season, digital solutions agency HYFN conducted a year-long study tracking key engagement statistics and found that between November and December, there was a 10 percent drop in Cost Per View (CPV), and a 56 percent increase in Video View Rate. Give Back to Your Community.

Campaign 70

Campaign Social Media Crowdsourcing Sentiment 70

Saying It Social

JULY 30, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

Feed Reader 128

Feed Reader scribd How To Facebook 128

Buffer Social

SEPTEMBER 12, 2017

It covers blogs in categories like retail, accounting, insurance, and legal. Study Hacks Blog : Decoding patterns of success by author and professor Cal Newport. . Customer Loyalty Blog by Help Scout: Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. .

Curation 111

Curation Content Hubspot Startup 111

Saying It Social

JULY 27, 2010

According to a study by Alexander Wissner-Gross, PhD, physicist at Harvard University and environmental activist, an average website causes about 0.02g (0,0008oz.) “According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence.

Feed Reader 153

Feed Reader StumbleUpon Digg Reddit 153

Saying It Social

JULY 22, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

ROI 128

ROI Social Media StumbleUpon Digg 128

Pixlee

JUNE 28, 2019

By 2021, global retail ecommerce sales will reach $4.5 In fact, 52% of online shoppers proclaim that a quick load time increases their brand loyalty. . According to a study, 44% of consumers said that having the ability to talk to an online agent is great for their user satisfaction. The Power of Live Chats.

Sites 64

Sites Conversation UGC Review 64

Saying It Social

AUGUST 13, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

ROI 128

ROI Social Media StumbleUpon Digg 128

Saying It Social

MARCH 18, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

Social Networking 186

Social Networking How To StumbleUpon Digg 186

Saying It Social

APRIL 8, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

Social Networking 136

Social Networking Sites How To StumbleUpon 136

Pixlee

NOVEMBER 6, 2019

over the past year, and ecommerce now accounts for over 13% of all retail revenue, according to the latest figures. According to one study by the National Retail Federation , 55% of Gen Z members choose brands that are socially responsible and eco-friendly. The global internet users grew by 8.6% Personalize the Web Experience.

Brands 40

Brands Privacy Retail Groups 40

Saying It Social

FEBRUARY 25, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

Organization 132

Organization Marketing StumbleUpon Digg 132

Saying It Social

MARCH 11, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

SEO 128

SEO Tools StumbleUpon Engineering 128

Saying It Social

APRIL 6, 2010

“According to the Cone Business in Social Media Study, 93 percent of Americans expect companies they do business with to have a social media presence. eMarketer reports that consumers force retailers to adopt social strategy. I'm guessing for most of you the answer is both. if yes, please explain.

SMS 192

SMS Facebook URL StumbleUpon 192

Pixlee

DECEMBER 29, 2017

With a focus on harnessing technology and enhancing the customer experience to build customer loyalty, the summit brings together key stakeholders to discuss how acting more like retailers can not only foster loyalty, but convert customers into brand cheerleaders.

Travel 40

Travel Conference Tourism Forums 40