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‘Tis the season: Retailers can expect 32% more social messages this holiday season

Sprout Social

This prolonged and hyper-social holiday shopping season means it’s more important than ever for retailers to be ready for the influx of messages this time of year will bring. billion messages across Twitter, Facebook and Instagram to find out how retailers fared in previous holiday shopping seasons and what brands can expect for 2018.

Retail 109
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Is Your Brand Ready for Customer Service on Social Media?

Ignite Social Media

Here are just a few industries that would benefit from offering customer service online: Retail Industry: Your brand sells products or goods – online, in store locations or both. Consider publishing common questions to help reduce your customer service costs and to allow your customers timely resolution. Budgets are super important.

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Top five: New features tools and services from the ‘Big Three’ (plus Pinterest)

Sherrilynne Starkie

Soon long rants can be composed tweet by tweet and then published in order by clicking “Tweet All”. This is big news for retailers and lifestyle brands wishing to boost instore sales. Ephemeral content is known for boosting audience engagement and loyalty, so watch for brands to pile in. Twitter is introducing 'tweetstorms'.

Features 230
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Consumer Trust Is Not What You Think It Is These Days

Twist Image

Candidly, if you asked me what the number one reason might be for a customer's loyalty, I'd grapple between price and value. This morning, eMarketer published the news item, Money Can't Buy Me Love: US Consumers Loyal to Brands They Trust. brand loyalty. customer loyalty. online retailer. retail store.

Loyalty 68
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4 Ways E-commerce Can Drive Conversions From Green Initiatives

Buzz Marketing for Technology

Whether retail or hospitality, certain brands are continuously striving to maintain relevancy for a certain subset of eco-conscious customers—both offline and off. On the flip side, retailers can easily highlight products on category pages to effectively call-out environmentally sound products. So how can you play that up?

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What to do with your 2020 social strategy now

Sprout Social

Tourism, entertainment and retail have been hit especially hard by the current economic downturn as people quarantine and delay major purchases. Many outlets like the GlobalWebIndex , IbisWorld , and HubSpot are publishing regular data reports on the global impact of coronavirus to help businesses do just that.

Strategy 143
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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Increase conversion, loyalty, and customer retention. Joy – Rewards, Loyalty Program. Joy encourages customer loyalty by implementing an automatic earning and spending point system for customers to gain rewards. Plus, you can set up different loyalty tiers, spending requirements, and more within the platform.

FAQ 97