4 Tips for Handling Negative Comments in Social Media
Ignite Social Media
MARCH 19, 2018
Along with that comes a direct line for consumers and fans to communicate with the brand, which can be a double-edged sword. On one hand, you can form relationships with your fans and hear feedback directly from them, serving almost as an instant focus group for the brand. Address Negative Comments Publicly Whenever Possible.
Let's personalize your content