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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Ensure Your Community Management Team Has The Right Software. It feels like it could be a doozy. .

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Introducing a Better Way to Engage With Your Instagram Audience

Buffer Social

There are all the benefits of community building and engagement but it’s also a huge time saver for me. There are all the benefits of community building and engagement but it’s also a huge time saver for me. We use the Engage tool on a daily basis to ensure we never miss a comment or question from our community.

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How Do I Keep My Facebook Group Alive?

agora pulse

This will change the buttons and hot links to the color of your choosing– at the moment, this feature is only available on mobile. While most of your content should be about building an active community, don’t avoid promotional content completely. Choose a color scheme. Set a color scheme for your group. Run challenges.

Groups 74
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How Do I Keep My Facebook Group Alive?

agora pulse

This will change the buttons and hot links to the color of your choosing– at the moment, this feature is only available on mobile. While most of your content should be about building an active community, don’t avoid promotional content completely. Choose a color scheme. Set a color scheme for your group. Run challenges.

Groups 74
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Social Media Content: Post Now, Schedule, or Queue?

agora pulse

Which types of social media posts you should post now, schedule, or queue? It’s time to find out and improve your social media management. Do you imagine that the best ideal social media managers always have their cell phones in their pockets 24/7 to take out and post something witty at the moment?

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10 Social Media Customer Service Templates for 2024

Hootsuite

In the social media customer service example below, you can see the representative used the customer’s first name and offered their own name. Use a social media management tool Tools like Hootsuite Inbox are key when it comes to managing templated responses. We’re here for you.”

Template 101
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Social Media Marketing Tools: The Complete 2022 Guide

Hootsuite

Social listening also provides important opportunities to engage with your target audience. It’s a good way to connect with engaged communities where they already talk about your niche. Benefits of social media listening tools. How to create a social media report. Why you need a social media dashboard.