Customer Satisfaction: Social Media Websites Rank Among The Worst
The Realtime Report
JULY 22, 2014
to 71, social media outlets are now the fourth lowest-scoring category in the ACSI; consumers are even less satisfied by airlines, subscription TV, and internet service providers. Pinterest has emerged as the new favorite social network for consumers, increasing 6% to an ACSI score of 76. Climbing 4.4%
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