Sprout Social

JANUARY 10, 2024

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees. Reduce agent burnout Let’s face it.

Reputation 105

Reputation System Brands Knowledge Base 105

Webbiquity SMM

NOVEMBER 27, 2018

The platform needs to make changes to attract new users, and re-activate dormant accounts, in order to maintain its long-term viability. Twitter’s revenue is stagnant and the platform lost two million users in the final quarter of 2017. And it’s still the place to go for breaking news. So, there’s hope.

Team 160

Team Marketing B2B Eventful 160

Keyhole.co

JUNE 19, 2023

Social is anything but an entertainment platform. billion people are engaged in various social platforms. Catering to platforms like Facebook, Instagram, Twitter, LinkedIn, etc., It goes beyond just monitoring social media platforms for brand mentions and hashtags. Social media statistics show over 4.26

Social Media 52

Social Media UGC Content Loyalty 52

Keyhole.co

OCTOBER 21, 2023

Monitoring social media is like listening in on discussions at a busy market in the digital realm. It involves actively monitoring, evaluating, and listening to what people are saying on various social media platforms about your company, your rivals, and your sector. It has several components, each with a different function: 1.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Hootsuite

MAY 16, 2023

Social media reputation management is the practice of observing and shaping how people perceive your brand on social media platforms like Facebook, Twitter, and TikTok. Each post, Tweet, TikTok, comment, or review that mentions your brand adds another brick to your reputational foundation.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Webbiquity SMM

AUGUST 29, 2017

Though Twitter is still the third-most popular social media platform according to eBizMBA , speculation about the company’s struggles abounds. No other platform can match its brevity and immediacy for amplifying breaking news and fresh content. Image credit: Scott Hampson. Capitalize on the Potential of Twitter Lists.

Twitter 177

Twitter Airlines Hashtag Brand Monitoring 177

Keyhole.co

MAY 19, 2023

Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises. Keyhole can help you find out who is talking about your brand and what they say with the social mention tracking tool. Monitor your social media with Keyhole and always be ready for any surprises.

Reputation 52

Reputation Brand Monitoring Exercises Team 52