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How to use brand safety tools to protect your brand’s reputation

Sprout Social

Technically, you can do it—but it opens you up to unnecessary risks and incidents that can cause financial loss and permanent reputational damage. With this intel on hand, you are empowered to respond to reputational risks before they become a full-blown crisis, and expand the breadth of your corporate communications strategy.

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New Social Media Advertising Strategies for 2023

Webbiquity SMM

These small communities share interests and requirements, making them more inclined to purchase the items and services the microinfluencer vouches for. Brands such as Lululemon, Amazon, Spotify, and Chewy have developed reputations for getting social media customer service right. social listening”).

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6 Challenges Brick and Mortar Retailers Need to Master Before 2020

Pixlee

Retail shopping has been permanently changed by internet culture. This combined with the presence of giant ecommerce corporations like Amazon and AliExpress has forced retailers to understand that shopping is no longer a simple errand but rather an experience for consumers. Is this leading to a retail-apocalypse?

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Is Your Brand Ready for Customer Service on Social Media?

Ignite Social Media

Here are just a few industries that would benefit from offering customer service online: Retail Industry: Your brand sells products or goods – online, in store locations or both. First, we need to determine if your brand falls into an industry where offering customer service even makes sense. Not ready to talk just yet?

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Social Media Marketing During COVID-19: March 23 Update

Ignite Social Media

With that caveat, in general what we’re seeing that is not working includes: Retailers Going Dark: While many brands can go dark on social right now, those retailers and others who welcome the public in every day cannot. While going dark is safer (if you’re not a retailer), it’s not likely to provide any long-term benefit.

CPM 175
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2023 Average Engagement Rates for 13 Industries [STATS]

Hootsuite

Our beginner’s guide to TikTok marketing will help you get started and connect with TikTok’s hyper-engaged community. You can create engaging social content even if your industry has a boring reputation. If you operate in one of these industries and haven’t started using TikTok to promote your business yet, you might be missing out!

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Social Media Guidelines for Healthcare Professionals [Tips + Free Template]

Hootsuite

It’s also important for maintaining the brand’s reputation. Enhance brand reputation. This can attract new patients, enhance your reputation, and increase public trust. Community guidelines and response management Establish protocols for responding to comments, messages, and other interactions on social media.