Convince & Convert

DECEMBER 20, 2013

Jay, Jeffrey, Zena, and Jess Ostroff discuss content, collaboration, free lunches, predictions for 2014, predictions for 2015, and Mark Wahlberg. This week: From ExactTarget , a free whitepaper called The Audience Growth Survey. And from Expion , a free report on the top 50 retail brands’ social media use in 2013.

Social Media 147

Social Media Collaboration Class Retail 147

Adam Cohen

JULY 12, 2010

It happens in all industries, but lately I’ve seen retail companies keep their “Consumer Insight&# group focused on traditional insight like mall traffic patterns and planograms. Do your customers have a need for community, convenience, or collaboration? The CMO will also want to know the data. More about this blog here.

Research 265

Research Social Media Marketing Retail 265

Twist Image

NOVEMBER 13, 2012

From the news item: " according to [pdf] a Blue Kangaroo online survey of more than 1,000 US adults aged 18-64, a whopping 43% said that more than half of the new emails in their inbox the week prior to the survey came from marketers (including daily deals, retail newsletters, and sales alerts). collaboration.

Wikipedia 101

Wikipedia Findability Startup Collaboration 101

Sprout Social

MAY 19, 2021

The Harris Poll, on behalf of Sprout Social, surveyed US consumers and business executives to better understand how they use social media and its impact on organizations. The London-based clothing retailer uses listening data to inform business decisions well beyond marketing. Check out River Island , for example.

Engagement 136

Engagement Brands Review Influencer 136

Hootsuite

MARCH 23, 2023

Conduct user research and surveys via chatbots. Retailers Whether you’re a mall anchor or starting a new ecommerce side hustle, AI copywriting can dramatically boost your productivity by: Taking care of customer service and sales via chatbot. List social media goals for your next campaign. Brainstorm social media post ideas.

Tools 135

Tools HootSuite Price Template 135

Oktopost

MAY 11, 2020

As many as 24% of companies recently surveyed by Continuity Central admitted that they were just now starting to draft emergency operation plans. Please refer to [link] for a list of retail and dining outlets that will be operating during this period.

Social Media 75

Social Media How To Social Media Management Organization 75

Sprout Social

OCTOBER 30, 2023

Some common customer relationship marketing activations include loyalty programs, community events, omnichannel customer care , customer feedback surveys and social media audience engagement. Another 48% cite wasting time on manual tasks, while 41% have gaps in available customer information that make it difficult to handle requests.

Social Media 124

Social Media Marketing Loyalty Collaboration 124

Tweaklibrary

APRIL 28, 2020

Anything from watching videos to completing surveys & more! You have to earn points (called as Swagbucks) by watching videos, filling surveys, using their built-in search engine to browse, shopping items online, playing games & many more such activities. Swagbucks is an excellent cash back & rewards claiming application.

iPhone 21

iPhone Applications Privacy Apparel 21

Ari Herzog

MAY 13, 2010

The study covers 64 brands and is based on surveying more than 1,000 consumers in the US during the first quarter of 2010. Here’s the beginning: Ari: IFA, ShowStoppers extend successful collaboration. Dear Ari, We are regular readers of your blog and love your thoughts on marketing and branding. AUSTIN, TX.,

Examples 122

Examples Press Release Marketing Study 122

Sprout Social

NOVEMBER 30, 2022

In a Sprout survey of 280 marketers responsible for their brand’s social media strategy, 57% of respondents collaborate with content creators on a monthly basis. And nearly half of respondents (49%) value creator collaborations more than they do their other social strategies. Social media content creators.

Brands 134

Brands Collaboration How To Marketing 134

Hootsuite

SEPTEMBER 7, 2022

Black Friday is one of the biggest days of the year for online retailers, but it can also be one of the most challenging. Customers expect deals and promotions from their favorite retailers. The dawn of eCommerce ushered in a sequel to Black Friday which is Cyber Monday when online retailers break out their best offers.

Strategy 104

Strategy Discount How To Retail 104

Sprout Social

JANUARY 29, 2024

In recent years, social media platforms like Reddit, TikTok and X (formerly known as Twitter) have become especially popular destinations for retail and institutional investors to discuss and analyze market trends. Taking both into consideration will help you account for the full spectrum of where your audience hangs out online.

Reputation 120

Reputation Review Sentiment Software 120

Sprout Social

SEPTEMBER 7, 2021

Another campaign I love is the recent collaboration between the NBA and NBA paint, a fan account with over 70,000 followers, to announce the teams’ regular season schedules. Thanks to their collaboration with BTS, McDonald’s saw restaurant visits grow 12% over the previous week during the first seven days of promotion.

Campaign 136

Campaign Social Media Collaboration Apple 136

Hootsuite

NOVEMBER 9, 2022

Ecommerce as a whole is projected to make up close to a quarter of total global retail sales by 2026. In this article, we’ll walk you through what shoppable content is, why retailers and shoppers love it, and why you will too. In a survey by Instagram, nearly 50% of people said they shop on the platform weekly. Try it Free.

HootSuite 115

HootSuite Content How To Retail 115

Social Media Strategies Summit

AUGUST 11, 2022

According to a survey from Vanilla Forums , 58% of brands say their communities improve customer loyalty. Multinational beauty retailer Sephora started Beauty Insider as a straightforward loyalty program in 2007 before pivoting to a full-blown community ten years later. 46% will remain loyal even after a negative experience.

Examples 228

Examples Communities Brands Forums 228

Sprout Social

JUNE 26, 2023

You can collect customer feedback through the following: Run user feedback surveys to gather contextual insights from existing customers. Sprout’s content calendar includes tools that help you curate your social media calendar and collaborate with teams outside of marketing.

Loyalty 122

Loyalty Retail Data Strategy 122

Sprout Social

OCTOBER 13, 2021

The retail giant regularly partners with influencers and celebrities to showcase new product lines and seasonal favorites. More than half (54%) of Facebook IQ survey respondents said they bought items in the moment or sometime after seeing a product or service on Instagram. A post shared by Grove Collaborative (@grovecollaborative).

Buy 139

Buy Brands Apparel Content 139

Sprout Social

AUGUST 21, 2023

Gain valuable insights You know what’s better than surveys and focus groups? A retail store, for example, could use automation to send a thank you response to all positive reviews and flag negative ones for immediate attention. This encourages more local customers to connect with your business and check you out in person.

Review 85

Review Google Brands Sentiment 85

Hootsuite

MARCH 21, 2022

Surveys are a good way to get first-person feedback from customers about how well your WhatsApp efforts meet their needs. Teams can collaborate and route queries to the right people, so the customer gets the best response on the first try. Heyday offers WhatsApp customer care solutions specifically designed for retailers.

Tips 110

Tips How To HootSuite Template 110

Sprout Social

MARCH 16, 2023

In a Gartner online survey of 283 customer service and support leaders from August–October 2022, 84% of customer service and service support leaders cited customer data and analytics as “very or extremely important” for achieving their organizational goals in 2023. And they’re not alone.

Metrics 102

Metrics Social Media Sentiment Airlines 102

Sprout Social

AUGUST 3, 2022

In these cases, collaborate with your legal counsel and public relations teams to shape an apology that doesn’t incriminate but still shows sympathy. In a Sprout survey , 89% of people said a business can regain their trust if it admits to a mistake and is transparent about the steps it will take to resolve the issue.

Brands 99

Brands Issues Social Media Conference 99

Oktopost

JUNE 25, 2019

When surveyed, marketers–who should know the difference between hype and reality–seem to believe it’s the real deal. When there’s no tension between the leads sales wants, and the leads marketing is providing, both teams have a much easier time working collaboratively. Does ABM deliver on its promises? Who Shouldn’t Be Using ABM?

Marketing 101

Marketing B2B ROI Conference 101

Webbiquity SMM

FEBRUARY 10, 2015

Only 20% of CMOs use social networks to engage and collaborate with customers. Retailers are the biggest spenders on display ads, accounting for 21% of total spending. Internet Retailer ). Internet Retailer ). Internet Retailer ). Internet Retailer ). ” ( Internet Retailer ). MarketingLand ).

Statistics 50

Statistics Social Media B2B Hubspot 50

Later

JULY 17, 2020

According to a survey by Cowen and Company , 47% of social media users saw Pinterest as the platform for discovering and shopping for products — more than 3 times higher than those who cited Facebook or Instagram. Alternatively, you could invite brands or content creators with a similar target audience to collaborate on Group boards.

Brands 73

Brands How To SEO UGC 73

Convince & Convert

FEBRUARY 2, 2012

It’s their 12th annual trust and credibility survey. We’re a Google Apps shop so all the documentation that we’re using is real-time documentation that you can collaborate on, so we’re actually sharing a Google Doc with the other two command centers that multiple people can be logged into and typing on.

Social Media 117

Social Media Committee Team Questions 117

Buzz Marketing for Technology

JUNE 27, 2008

Retail Trade. Well-integrated groupware promotes effective communication, coordination and collaboration within an organization. Collaborative Groupware to work with Lotus DevelopmentCorp. InfoImage and GWI Software Form Strategic Alliance toBring Collaborative Tools and. Money & Fundraising. Sales & Marketing.

Applications 100

Applications Software Diagrams Real Estate 100

Buzz Marketing for Technology

JUNE 27, 2008

Collaboration. Its collaboration like never before and every CEO in IBMs recent survey of 765 global CEOs reported the lack of collaboration as a core problem holding back the growth of their companies. 100,000 retail value. Consumer IT. Risk Management. Knowledge Management. Compliance. Business Continuity.

Wireless 100

Wireless RFP Web 2.0 Microsoft 100

Sprout Social

MARCH 27, 2023

In the campaign visuals, the sports retailer featured 25 sets of bare breasts of all shapes and sizes to promote their new line of sports bras. Talk to customers In addition to employing social listening tactics, jump on a customer call or run a survey as you ideate on campaign ideas.

Campaign 131

Campaign Social Media UGC Metrics 131

Convince & Convert

APRIL 4, 2016

Here’s an email newsletter from jewelry retailer Alex and Ani: Here, video is the focal point of the email. Here’s how communications and collaboration tool Slack did it: It’s a quirky example that mixes case study and a product demonstration. That’s when they look for case study or testimonial videos.

Video 60

Video Content Marketing Film 60

Sprout Social

FEBRUARY 19, 2024

This kind of collaboration requires both teams have compatible tools and adequate resources. Collaboration should be more than a handoff Many service professionals are dissatisfied with their existing tech stacks, and find it challenging to coordinate efforts with other teams.

Loyalty 116

Loyalty Marketing Collaboration Class 116

Hootsuite

JULY 7, 2020

Tomorrow, we're closing our USA retail and e-commerce shops to march in the Global #ClimateStrikes , drawing attention to the state of the planet. Clothing retailer Reformation was pressured to reckon with its racist corporate culture after posting in support of Black Lives Matter. For more info, visit ?? and Canada.

Hashtag 145

Hashtag Activities Social Media Retail 145

Hootsuite

MARCH 2, 2020

TikTok Duets : Duets are a popular collaborative feature on TikTok that allows users to sample another person’s video and add themselves to it. React videos can also be recorded simultaneously and in large groups, like this collaborative work of digital art: @just_ethan_yeeet #react to fathoodbitch ? Crystal Dolphin – Engelwood.

Brands 145

Brands Meme Hashtag Remix 145

Webbiquity SMM

APRIL 9, 2012

FanTools uses “knowledge gained from across the FanTools network of small businesses to deliver plans” that enable local retailers, restaurants and other types of businesses to use exclusive coupon offers mixed with other content across their social networks to drive engagement and purchases. Teamplifier.

Review 200

Review Tools Social Media Klout 200

Webbiquity SMM

SEPTEMBER 8, 2010

National Survey Finds Majority of Journalists Now Depend on Social Media for Story Research by Cision. National Survey Finds Majority of Journalists Now Depend on Social Media for Story Research by Cision. Third, the survey was heavily consumer-oriented; b2b figures would be different. More than 1.5 are shared on Facebook daily.

Research 191

Research Social Media B2B Statistics 191

Hootsuite

MARCH 23, 2020

A survey by Econsultancy of 500 marketers at major brands found that marketers are already deciding between short-term tactics and long-term planning. While virtual experiences are helping to keep retail and service businesses afloat, people still want human interaction. Business survival. Making payroll. Getting things out the door.

Health Care 145

Health Care HootSuite Organization Instagram 145

Sprout Social

OCTOBER 17, 2016

Instead of sending out thousands of paper surveys or forcing customers to complete online forms, you can head to Twitter to see how customers feel about your brand. 54% of users surveyed by Twitter reported they had taken action after seeing a brand mentioned in Tweets. Quick Twitter Stats 310 million monthly active users.

Social Media 40

Social Media Marketing Hashtag LinkedIn 40

Later

MAY 8, 2019

Until today, shoppable posts were only available to retailers driving sales from their accounts. This opens up a huge opportunity for online retailers and e-commerce brands to tap into new audiences and show off their products to a really wide and engaged audience of over 200 million people each day. LifesBetterInBoardshorts.

Fashion 83

Fashion Instagram Influencer UGC 83