Diva Marketing Blog

APRIL 20, 2010

As with social media. The Social Enterprise - Social media's impact is not confined to the department that initiated the tactic or program. What is the value of longevity of a post or review? I thought a "cupcake" post of several 'tastes' of ideas, instead of just one, might be a fun way to celebrate with you.

Social Media 87

Social Media Social Enterprise Authentication Metrics 87

Diva Marketing Blog

AUGUST 15, 2010

If your organization is new to social media, or if you jumped in without an enterprise direction, I would encourage you to spend some time on Step 1: Align the Enterprise. Step 1: Align the Enterprise. Develop the Social Enterprise . Step 2: Build the Strategy.

Social Media 73

Social Media Strategy GPS Social Enterprise 73

The Marketing Blog

DECEMBER 24, 2009

Enterprise 2.0 The scope of my blog-posts span across the Enterprise 2.0 However, I still review some Web 2.0 Share this: StumbleUpon Digg Reddit 5 Comments Filed under Web 2.0 Conversations (themarketingblog.wordpress.com) [.] layer and the nature of challenges being faced by organizations for its adoption.

Conversation 155

Conversation Web 2.0 Startup Flickr 155

Diva Marketing Blog

OCTOBER 30, 2009

Nondisclosure of paid posts or reviews of comp'ed products services comes with tricks of its own. Not listening to your customers' who take time to express their pleasure and concerns in the social world is a sad trick for both customer and company.

Social Media 64

Social Media Strategy Press Release Social Enterprise 64

Diva Marketing Blog

SEPTEMBER 20, 2009

How will job descriptions and subsequent annual reviews and raise incentives change for "indirect customer engagement jobs that include social media participation? This is part of a concept I've been talking about for a long time but finally beginning to explore in more depth - The Social Enterprise.

Social Media 78

Social Media Insurance Social Enterprise Conference 78

Sprout Social

AUGUST 16, 2023

Sprout is a social team favorite for a reason. Our intuitive social media management tools have been recognized by G2’s Best Software Awards —which ranks software companies and products based on authentic, timely reviews—for seven consecutive years.

Brands 69

Brands Social Media Management Authentication Software 69

Direct Marketing Observations

JANUARY 4, 2010

Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge. There may be nothing more important however to developing a truly social enterprise than incorporating the contact centers in a meaningful way. The challenges abound.

Social Media 131

Social Media Engagement Class Social Enterprise 131