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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

We’re reimagining that customer care experience with our acquisition of Sparkcentral , a platform that helps the world’s most customer-focused brands deliver exceptional service via social and messaging channels including SMS, WhatsApp, live chat, Twitter, Facebook, Instagram, and others. Mitigate risks with security and pause.

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Five Social Media Predictions for 2010

Socialized

A few AR applications have been rolled out by progressive marketers and other organizations this year, but 2010 will be the year AR explodes. Some of the most interesting applications will be outside of marketing and promotion. Geekspeak marketing and lack of public awareness will hold AR back. PowerPoint is ubiquitous.

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Gov 2.0 – We Need to Get Past the Honeymoon Stage of Our Relationship

Social Media Strategery

[link] Tad Reeves At Steve Ballmer’s keynote speech at SharePoint 2009 conference in Las Vegas, he implies that the takeup of social media will never happen in government and big business, due to corporate fears of their data being all over Facebook, etc. As you can see in the attached video, he suggests SharePoint is the answer.

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Debunking Five Social Media Myths

Socialized

It’s hip and cool to say Facebook, Twitter, and text messaging have replaced e-mail, and “anything worth saying can be said in 140 characters,” but it isn’t true. Some companies use Sharepoint and other technologies to manage documents, but many still use e-mail to circulate Powerpoint, Excel, Word and other docs.

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Google+ for Apps - the Perfect Competition for Yammer and SalesForce Chatter

Stay N' Alive

Even Microsoft and Sharepoint are beginning to enter this space. However, a new competitor has just entered this space that I think has the potential to shake up this saturated market, and it's a big name, with big pockets and a whole lot of existing enterprise clients. Even Microsoft and Sharepoint are beginning to enter this space.

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Introducing Users to the Concept of Meeting Workspaces in MOSS 2007 | NetworkWorld.com Community

Buzz Marketing for Technology

Essential SharePoint. She is co-author of Essential SharePoint 2007: Delivering High-Impact Collaboration. Partner Sites. Wide-Area Data Svcs. On Demand Security. Networking Solutions. Get information about your IP. IP Information. 50+ On-demand DNS and network tools. NetworkWorld.com > Home > Blogs > Susan Hanley's blog.

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The FASTForward Blog " Managing Personal Knowledge: Setting a Foundation for Transformation? : Enterprise 2.0 Blog: News, Coverage, and Commentary

Buzz Marketing for Technology

New Open FAST-SharePoint Search Bits Post @ MSFT Codeplex. SharePoint. Old Media meets Social Media - KETC and the Mortgage Crisis - On the edge of launch. Fast Forward Summit Notes: Jeff Fried on Business Transformation Powered by Search. Fast Forward Summit Notes â?? Andrew McAfee. Goodbye, Corporate Data Silo; Hello Linked Data.