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Are You Keeping People Connected With Your Brand and Each Other?

Convince & Convert

“We undertook a pretty significant training exercise with our customer care staff in making them platform experts, and really teaching them how to leverage social media in support of their duties.” The Weight Watchers site features a Community section with message boards for support, etc. How do they do it?

Brands 129
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Get Your Social Media Story Straight | Blogging and Content.

Convince & Convert

I got hooked on the Star Tribune Twolves message board in 2002 and haven’t looked back. Although I don’t post very much at all these days, I still read the threads on Twolvescentral.com (Star Tribune kind of killed the boards) on my iPhone every day. link] Jan_B @jaybaer is on a roll this week! And unfair.

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How to Find Content for Your Blog

Bill Hartzer

Message Boards (people still use them, and they’re typically on topic). If you want better press release content or ideas, pay more attention to PR Newswire or Business Wire, or even MarketWire since it costs more and they still exercise some editorial control over it. – Google Blog search.

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Best Internet Marketing Posts of 2011

Techipedia: Tamar Weinberg

The Website, the Webcam, and the Test Plan: Simple and Exciting Website Usability Testing : This has turned website testing into more of an exercise, with useful information on how you can apply this (based on a real case study) for your own website usability tests.

Marketing 264
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The Internet Could Be Closed For Business

Twist Image

The thought went that we would have a much more open media - one where individuals exercised their democratic right to not only share what they were thinking, but to become a media entity unto themselves ( The Huffington Post was a beacon in this argument). message board. business book. business column. christopher locke.

Apple 94
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50 Habits of a Highly Effective Blogger " EdithYeung.com

Buzz Marketing for Technology

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Blogger 100