Convince & Convert

JANUARY 24, 2014

“We undertook a pretty significant training exercise with our customer care staff in making them platform experts, and really teaching them how to leverage social media in support of their duties.” The Weight Watchers site features a Community section with message boards for support, etc. How do they do it?

Brands 129

Brands Message Boards Training Exercises 129

Convince & Convert

APRIL 1, 2010

It’s a good mix of coach-speak, highlights, community service footage, and cheerleader features. I got hooked on the Star Tribune Twolves message board in 2002 and haven’t looked back. Which leads me to what I think is a huge miss by most sports franchises, including the Twolves: the message boarders.

Social Media 120

Social Media Content Analysis Sports 120

Techipedia: Tamar Weinberg

JANUARY 5, 2012

Your strategies must employ content creation, community management, local/maps optimization, among others. Here are 99 ways, from giveaways to community building to media connections to offering discounts and so much more. Community Management. 8 Ingredients that Make a Community Manager : Who are the best community managers?

Marketing 264

Marketing SEO Case Study Small Business 264

Twist Image

JUNE 12, 2012

The thought went that we would have a much more open media - one where individuals exercised their democratic right to not only share what they were thinking, but to become a media entity unto themselves ( The Huffington Post was a beacon in this argument). communications. message board. online community.

Apple 94

Apple Yahoo Message Boards iPhone 94