Sprout Social

APRIL 17, 2024

These builders offer a user-friendly interface with customizable templates and network integrations. Look for platforms that provide drag-and-drop functionality, pre-built templates and clear onboarding. Manychat Manychat offers a convenient solution for D2C brands, retail stores, non-profits, restaurants and real estate companies.

Hubspot 104

Hubspot Template Templates API 104

Hootsuite

APRIL 26, 2023

Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees. If you want to use SMS, WhatsApp, or social messaging services to send appointment reminders, you need to send them without any PHI included. What does HIPAA say about social media?

Social Media 93

Social Media Health Care Tips Policies 93

Hootsuite

AUGUST 2, 2022

Not only can businesses benefit from using a conversational AI tool for customer inquiries and FAQs, but they’re also now being used for customer support and social commerce on social media platforms. FAQ chatbots can improve office productivity, save on labor costs, and ultimately increase your sales. Source: SnapTravel.

FAQ 80

FAQ Discount Team Conversation 80

Hootsuite

JULY 15, 2021

Customer service metrics enable companies to track their support efforts in an on-demand, multi-platform world. Customers expect to receive support wherever they look for it, from a company’s website to its Twitter account. Some companies replace numbers with stars or a spectrum of unhappy to happy faces.

Metrics 138

Metrics Survey FAQ Issues 138

Hootsuite

MAY 5, 2021

Social media has become a critical marketing and communication tool for companies of all sizes. Bonus: Get a free, customizable competitive analysis template to easily size up the competition and identify opportunities for your brand to pull ahead. Most large companies have to deal with a crisis at some point. Source: Hootsuite.

Social Media Management 145

Social Media Management Social Media HootSuite Tools 145

Hootsuite

JULY 13, 2022

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Customer experience (CX) is your customers’ perception of their interaction with your company. Get the template now! Feel free to delete that information from your brain.

Tips 107

Tips HootSuite Survey Template 107

Hootsuite

APRIL 19, 2023

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Unlike SMS and text messages, you are connected via the internet, not through phone reception. The two are owned by the same parent company, Tencent.) Many include video chat.

HootSuite 87

HootSuite Delicious FAQ Conversation 87