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Blogs and educating the eflective practitioner

Buzz Marketing for Technology

virtual world, relatively free of the pressures, distractions, and risks of the real one, to which, nevertheless it refers. It stands in the intermediate space between the practice world, the â??lay of ordinary life, and the esoteric world of the academyâ?? of ordinary life, and the esoteric world of the academyâ??

Education 130
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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. Guest speakers: Laurel Papworth is Australia’s leading social media strategist and has been working with online communities, virtual worlds and forums for 20 years.

CSR 65
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What Do We Need to Teach About Knowledge Work? | Computer Writing and Research Lab

Buzz Marketing for Technology

That might involve learning popular time management techniques (Allen 2003) or participating in online communities that face similar problems (Spinuzzi 2003, Ch.6); Gonzalez & Mark 2004) in which they operate, the overlapping work activities that largely share the same tools but different rules, communities, and divisions of labor.

Research 190
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Agencies should also be working with clients on using social media as a market research tool, by surveying fans or creating dedicated, invite-only brand communities that serve as a living focus group. As a relative newbie to the “virtual&# world, our business model is being very successful.

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Helping Kids Stay Safe Online. Is SocialShield the Answer.

Almost Savvy

It is already an enormous challenge in the real world. For many parents, the prospect of helping their children stay safe in the virtual world is even more overwhelming. The FAQ section should be much more robust. How do we find that balance of holding on and letting go?

MySpace 232
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Is Social Media Too Big For Its Britches?

Convince & Convert

Brand Communities Take your best customers – the 1% that really give a damn about you – and activate them. Certainly, brand communities like My Starbucks Idea and Fiskateers are successful in this arena – and we’ll soon see many more companies using their Facebook fan pages in this fashion.