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How to create a complaint management system to protect your brand reputation

Sprout Social

In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. Complaint management is the process of handling customer complaints within an organization. What is the importance of a complaint management system? What is complaint management?

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9+ Ideas for Your Next LinkedIn Carousel (+Examples)

Buffer Social

For example, you could create a carousel that walks users through setting up a specific software or tool.   For example, you could create a carousel that breaks down a complex topic or showcases key statistics to help your audience better understand and retain the information. 

Examples 101
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How to supercharge your marketing strategy with AI automation

Sprout Social

This combination enriches regular automation by embedding AI capabilities, like the ability to learn and adapt from previous tasks, into the process. Take for example, Sprout’s AI-driven Social Media Listening solution. AI automation is the integration of AI with the automation of repetitive, rules-based tasks.

Strategy 104
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How to use LinkedIn hashtag analytics to boost content reach

Sprout Social

With over a billion members in 200+ countries and territories worldwide, LinkedIn is one of the most popular social networks for brands looking to reach a professional audience. For example, suppose you’re a social media marketer at a B2B marketing software company for small businesses. Hashtags may be the answer.

Hashtag 102
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The role of AI in creating a more human customer experience

Sprout Social

AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand. These models analyze data through artificial neural networks (ANNs) to understand and correlate patterns in data and learn as they go.

Sentiment 103
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How the Threads Algorithm Works in 2024 [GUIDE]

Hootsuite

For example, following magicians will probably lead to magic-themed content. Threads’ AI system predicts what kind of content you’ll find the most worthwhile, based on your behavior across the platform. It’s a not-so-simple three step process that’s constantly happening behind the scenes as you’re innocently consuming your Threads.

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How & Why You Should Start Social Media Recruitment For Your Business

Keyhole.co

The modern labor market and recruiting system are changing very fast. 49% of HR professionals say their company plans to increase the use of social media for hiring and interacting with candidates. Each social network has its own audience, which allows to send the right information to the right job seekers.