Remove FAQ Remove Mobile Remove Sentiment Remove Trends
article thumbnail

Social Media Intelligence: What It Is & Why You Need It

Hootsuite

Unlike social listening , which involves simply monitoring conversations, social media intelligence takes it a step further and uses patterns and trends in data to inform decision-making. Social media intelligence can also be used to analyze demographic data , uncover trends in customer behavior , and track competitor activity.

article thumbnail

How to use AI to deliver better customer service

Sprout Social

AI customer service is the use of AI technologies like machine learning, natural language processing (NLP) and sentiment analysis to provide enhanced, intuitive support to current and future customers. Combined, you get key insights into how to plan for emerging trends and provide proactive customer service to keep customers happy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Best Internet Marketing Posts of 2011

Techipedia: Tamar Weinberg

Want the trends, news, and findings too? Link Building with the Experts – 2011 Edition : Every year, this interview series asking link builders about the trends in search engine optimization and how it impacts link builders. How to Deal with Negative Online Sentiment About Your Brand : How do you deal with “badvocates?”

Marketing 264
article thumbnail

How the YouTube Shorts Algorithm Actually Works in 2023

Hootsuite

They follow you because of the content you create, so stay on trend. Try publishing newsworthy content based on trends, events, or theories. Pay attention to trends happening within your industry and your audience’s interests. Pay attention to trends happening within your industry and your audience’s interests.

YouTube 87
article thumbnail

19 Hootsuite alternatives for your brand in 2024

Sprout Social

Our social listening solution empowers you to be proactive by grasping how your audience feels about you and your competitors, uncovering influencers to partner with, identifying trends as they emerge and by getting ahead of crises with custom alerts and granular sentiment analysis. That’s where social media listening comes in.

HootSuite 104
article thumbnail

6 Must-Have Social Media Tools for Real Estate Agents

Hootsuite

Social listening and monitoring You’re going to want to know what the public sentiment of your brand is. Mobile app support There’s nothing worse than running into an unsolvable issue without access to customer support. You can track industry trends as they develop, joining the conversation at the optimal moment.

article thumbnail

202 Awesome ChatGPT Prompts to Boost Productivity

Hootsuite

Generate five unique topics for a magazine article about trends in education. Create a landing page outline for a mobile banking app designed to attract younger users. Write four KPIs that can be used to measure the success of a mobile banking app development project. Create three compelling arguments.