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The role of AI in creating a more human customer experience

Sprout Social

AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand. Predictive analysis can also be used to stem customer churn by identifying contributing factors based on voice of customer data.

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Best times to post on TikTok in 2023

Sprout Social

Start a free Sprout Social trial Disclaimer: Data from Sprout Social include users from various plan types, industries and locations. Industry-specific data includes mid- to high-level engagement times. Use this industry level-data to help inform your publishing calendar, and test your own optimal send times with social experiments.

Tourism 104
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How to Create a Buyer Persona (Includes Free Persona Template)

Hootsuite

Data: Good data allows you to monitor your efforts, report on your success, and revise your strategy as needed. It's all about the data! Your buyer personas need to be based on real-world data, not gut instinct. Compile data on your existing customers and social audience. Consider details like: Age.

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5 Social Media Strategy Questions Every CMO Needs to Answer in 2021

Hootsuite

Download the full Social Trends report to get an in-depth analysis of the data you need to inform your social strategy in 2021. Marketers have long turned to social listening to monitor keywords, track sentiment , and find opportunities to insert their brands into trending conversations. Get the full report now!

Questions 142
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202 Awesome ChatGPT Prompts to Boost Productivity

Hootsuite

This student is interested in the early modern period, has a good understanding of statistics and data analysis, and wants to explore options in education or consulting. Write an education section for a resume emphasizing a candidate’s passion for data science and analytics.

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Best times to post on LinkedIn in 2023

Sprout Social

Start a free Sprout Social trial Disclaimer: Data from Sprout Social include users from various plan types, industries and locations. Industry-specific data includes mid- to high-level engagement times. Use this industry-level data to help inform your publishing calendar, and test your own optimal send times with social experiments.

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