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How to Use Social Listening to Retain More Customers

Webbiquity SMM

Image credit: Mohammad Metri on Unsplash Effective customer retention methods can enhance loyalty and generate better word-of-mouth advocacy, ultimately boosting profits. In software development, for example, that means prioritizing new features requested by existing users over new functionality that may (or may not) help win more new deals.

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How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. Brand loyalty A negative experience with your brand may deter some customers for good. Brand protection How you handle complaints directly affects your brand’s reputation.

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How To Master Brand Sentiment Analysis – Beginner’s Edition

Keyhole.co

Pro-tip: If you’re delving in programmatic advertising , it’s a good idea to automate your entire brand campaigns and sentiment analysis through tools for better insights. Assuming you choose a good brand listening tool like Keyhole, it’ll do most of the heavy lifting in this arena.

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Top 5 Online Reputation Management Tools For Transforming Any Crisis To Opportunity

Keyhole.co

However, enterprises may have a bloated budget to shove the matter or have pricey tools in place to avoid such pickle situations. You can use several ingenious online reputation management tools to save yourself from wildfire. You can use tools like Google Alerts or Keyhole to track brand mentions.

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6 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Keyhole.co

But you can soar high with the right set of tools. There are tons of competitor analysis tools for accomplishing a specific goal. However, not knowing which tool to use for what purpose will land you in a fog. Competitor analysis tools can help you do just that. That’s where an SEO competitor analysis tool comes in.

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Everything You Need To Know About Social Media Monitoring

Keyhole.co

It involves actively monitoring, evaluating, and listening to what people are saying on various social media platforms about your company, your rivals, and your sector. Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand.

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Top 10 Sprinklr Competitors & Alternatives [Comparison]

Hootsuite

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Check out Hootsuite’s free AI tools here. 1 Social Media Tool Create. Try Hootsuite free for 30 days. #1 Free 30-Day Trial 2.