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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

We’re reimagining that customer care experience with our acquisition of Sparkcentral , a platform that helps the world’s most customer-focused brands deliver exceptional service via social and messaging channels including SMS, WhatsApp, live chat, Twitter, Facebook, Instagram, and others. Boost customer connections with messaging.

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Preparing for the Next Disaster: The Future of #crisisdata

SocialFish

Patrick Meier is a director of crisis mapping at Ushahidi, which is a platform that unifies data gathered from multiple sources (SMS, e-mail, web) and distributes it onto a visual map or timeline. A group of panelists discussed the technology behind social data and how they are being used in crises.

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Five Benefits to Using Twitter Â? Techipedia | Tamar Weinberg

Techipedia: Tamar Weinberg

When email is unavailable, there’s almost always SMS. Smaller companies could succeed with this method by marketing — verbally or through their website — to groups of devout followers and keeping their Twitter streams current (offering a daily deal or frequent deals that encourage customers to seek out discounts and sales).

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Is Social Media the Final Frontier of Marketing?

Techipedia: Tamar Weinberg

The reason is that people didn’t have aggregate power: they were individual voices that a news channel or a company can choose to ignore. Anyone can visit online meeting places like Digg and Reddit and promote the voices and opinions of others, and anyone can mobilize a group of people around a common cause on Facebook or elsewhere.

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Best Internet Marketing Blog Posts of 2007 » Techipedia | Tamar.

Techipedia: Tamar Weinberg

What are the most popular sites in these age groups? Five Link Development Experts: A Group Interview (Sugarrae): Rae interviews Rand Fishkin, Todd Malicoat, Roger Montti, Eric Ward, (and herself), and provides a really cool interview about link development. This post has been brought to you by SMS Gateway software.

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6 Ways to Filter Your RSS Feeds - ReadWriteWeb

Buzz Marketing for Technology

ZapTXT also powers email, IM, and SMS alerts for sites like TheStreet.com. And dont look past Rasasa for RSS to SMS, IM, email. A watch contains a group of related keywords. By the way, Gregarius is a PHP/Mysql RSS/RDF/ATOM feed aggregator licensed under the GPL. aggregators. not via an RSS reader). POPULAR TAGS.

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10 Free Social Media Marketing Tools You Should Try

agora pulse

With a quick glance, you can see whether social media, email, or SMS campaigns drove clicks. Feedly, a news aggregation app, lets you make sense of all that noise. To organize your feed, group relevant sources together in a single feed. What content creation ideas can you glean from what your competitors are publishing?