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How to Automate DMs on Social Media

Hootsuite

Are you looking to automate DMs on social media and live the good life, never having to manually reply to an FAQ again? Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. What are automated DMs?

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9 Chatbot builders to enhance your customer support

Sprout Social

A chatbot builder is software that helps you create automated messaging with customers without extensive coding knowledge. Your team should be able to efficiently create, deploy and manage chatbots so they can focus on improving the user experience rather than navigating complex software. Table of contents: What is a chatbot builder?

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10 Strategies to Increase Sales for Your Business

BeingOptimist

The use of lead capture software is advantageous. Software for lead capture has revolutionized sales processes for businesses of all sizes. Lead capture software streamlines and enhances enterprise sales processes. Businesses trade contact information in exchange for lead generators such as e-books, instructions, and templates.

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What is Conversational Commerce and Why Does it Matter for Brands?

Hootsuite

Chatbots like Heyday can also answer all the FAQs coming in, saving your team valuable time and resources. Voice assistant software. Automate sales call bookings through chat to get more appointments and less no-shows. Answer FAQs in other languages without hiring a whole new team. Source: Heyday. Get a free Heyday demo.

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How Much Content Do You Need? Here’s a Formula

Convince & Convert

It was on the official book launch day , so that was a milestone to remember. In the book, I have lots of case studies about answering customer questions, highlighted (of course) by Marcus Sheridan from River Pools and Spas , who revolutionized his business and the swimming pool industry by focusing on teaching, not selling.

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How to Effectively Use Instagram Stories Highlights

Sprout Social

Consider creating a Highlight for each major facet of your business, or take a page out of Grove Collaborative’s book and create a Highlight for “Shop” that showcases their product varieties. For example, a SaaS company might share tips on using their software along with links to recent blog posts.

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The 4 Best Ecommerce Platforms for Selling in 2023

Hootsuite

A chatbot can help you save time on customer service and sell more products by answering FAQs , providing customer support, recommending products, taking care of inventory management, and offering in-store appointment booking. Ecommerce platforms FAQs. Cons : Add-ons can add up in cost. Checkout is not customizable.