Sprout Social

FEBRUARY 20, 2020

Event monitoring. We identified interviewees who have direct reports who bring up common challenges to them, as well as people across the organization who deal with customer feedback loops often. Improve sentiment around customer service. Step 4: Make a reporting plan. Lead generation. Product research. Customer service.

Strategy 117

Strategy Sentiment Social Media Management Analysis 117

Hootsuite

APRIL 12, 2021

Route and Prioritize: Organize your teams and queues based on who can best respond to each customer, with automatic identification of high priority tickets by assessing customer information, topic, and sentiment. With new Amplify adoption reporting , you can track performance and see who’s using the platform and who isn’t.

HootSuite 96

HootSuite Insurance Hubspot Sharepoint 96

Sprout Social

FEBRUARY 5, 2020

Is sentiment trending up or down? As users switched from the old to new experience, we tracked spikes in keyword usage, conversation volume, sentiment trends and more. Often, marketing team members, and in particular social media managers, will drive the listening efforts and reporting for your product team.

Tools 86

Tools Sentiment How To Team 86

Webbiquity SMM

JANUARY 24, 2011

Promote events through social media? In addition to customizable search and sentiment monitoring, the Buzz Tracking feature provides realtime “metrics around how much buzz is out there, how much of it is yours, how much of it is your competitors’, and what’s buzzing industry-wide.&# Create animations? BackType.

Tools 208

Tools Social Media Lithium Sysomos 208

Razor Social

MARCH 30, 2016

89% of marketers found listening to be effective but only 37% listened -Saleforce 2015 state of marketing report Click To Tweet. You could be running an event and you want to track real-time mentions so you can respond to and track them. Sentiment Analysis. All tools need to provide some reporting capabilities.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Net-Savvy Executive

OCTOBER 25, 2012

Its sentiment analysis engine provides 120% accuracy in 38 languages, and its graphics are so well designed that whole new awards contests have been created for it to win. At the high end, we're looking at a valuable—but noisy and sometimes misleading —source of crowdsourced information about events in near-real time.

System 79

System Flipboard Crowdsourcing Sentiment 79

Sprout Social

JUNE 7, 2016

You can run months worth of reports, but they won’t mean a thing if you’re trying to measure something you don’t understand. The motivation behind clicking “like” is subjective, but it’s usually positive in sentiment. Your dashboard is separated into three main areas: Tweets, Audiences and Events. Events on Twitter Tab.

Metrics 40

Metrics Twitter Comparison Report 40

Sprout Social

OCTOBER 22, 2018

According to the latest Sprout Social Brands Get Real report, more than half of consumers want CEOs to have a personal presence on social media–indicating that CEOs with personal profiles seem more approachable, accessible, human, honest and trustworthy. And they’re not the only ones. A lot of people care.

Industry 71

Industry Reputation Aggregator Research 71

Sprout Social

FEBRUARY 7, 2024

According to Crayon’s 2023 State of Competitive Intelligence Report, 66% of stakeholders say competitive intelligence (CI) is important to their success. Understand customer sentiment Sentiment analysis —a core feature of competitive intelligence—gives you insight into how customers think and feel about certain brands and topics.

Tools 88

Tools Sentiment Marketing Reputation 88

Sprout Social

FEBRUARY 22, 2024

Your influencer analytics tool should eliminate that burden and streamline the campaign performance reporting process. Industry conversations, social media trends , current events and even brand sentiment can impact the success of your campaign. You learn to do what they did, but better.

ROI 99

ROI Analytics Influencer Campaign 99

Sprout Social

JANUARY 5, 2023

Tracking and aggregating these one-off social messages through monitoring would be one approach. Using social listening to aggregate that data. . Campaign analysis: reporting on how a campaign is performing. Event monitoring: monitor audience response to a conference or event. The better approach? Our suggestion?

Social Media 81

Social Media Sentiment Hashtag Analysis 81

Hootsuite

JANUARY 24, 2022

Is your Twitter goal to discover influencers, new customers, trends, or sentiments about your brand? Reports are clear and concise, and you can export and share them with your team. Twitter analytics tool that allows you to find, filter and sort tweets or followers by categories like location, sentiment, or engagement.

Directory 145

Directory Tools HootSuite Twitter 145

Sprout Social

JULY 6, 2023

Virtually all business leaders believe social media data and insights have a profound impact on top business priorities, according to The 2023 State of Social Media report. By using a platform like Sprout Social, you can fully leverage all the data available on social and swiftly prepare presentation-ready reports.

Data 129

Data Social Media Metrics Analytics 129

Bill Hartzer

NOVEMBER 2, 2021

G & S: Downloadable software in the nature of a mobile application; Computer hardware; Downloadable software for social networking and creating and interacting with online communities; Downloadable software for creating, managing and accessing groups within virtual communities; Software development tools; Downloadable software to enable development, (..)

Telecommunications 218

Telecommunications Wireless Software Applications 218

Hootsuite

APRIL 2, 2020

Like all business strategies, social media requires reporting and analytics to determine how well it’s working. The best of these tools will also help you create reports to share with your team, and with your boss. Key benefits : Analytics from every network in one place with easy-to-understand reports.

Analytics 145

Analytics Social Media Tools HootSuite 145

Waxing UnLyrical

NOVEMBER 18, 2010

Aggregation and de-duplication : crawling web data, aggregating multiple media databases, removing spam and duplicate articles 2. Tracking sentiment around a brand and its competitors might be important for a product manager. Are you planning on using automated sentiment to alert you to potential crises?

Crimson Hexagon 200

Crimson Hexagon Sentiment Analysis Sample 200

Social Media Marketing

APRIL 16, 2013

Watching the events unfold in Boston yesterday was horrific. As with any tragic event that plays out in the media, there is always fear, speculation, uncertainty and loose facts running rampant. And this was another thing that happened quickly: within the hour, 8 of the 10 top trending topics on Twitter were related to the event.

Aggregator 167

Aggregator Reddit Eventful News 167

Keyhole.co

APRIL 26, 2023

The first section is your Twitter report card, which gives you an overview of your monthly performance, as well as top-performing tweets and top influencers within your network. Finally, the Conversion Tracking dashboard allows you to track website and mobile app events based on a tag you’d install on your website or app. A question?

Analytics 52

Analytics Twitter Data How To 52

Keyhole.co

JANUARY 26, 2023

The first section is your Twitter report card, which gives you an overview of your monthly performance, as well as top-performing tweets and top influencers within your network. Finally, the Conversion Tracking dashboard allows you to track website and mobile app events based on a tag you’d install on your website or app. A question?

Analytics 52

Analytics Twitter Metrics HootSuite 52

Keyhole.co

NOVEMBER 10, 2020

The first section is your Twitter report card, which gives you an overview of your monthly performance, as well as top-performing tweets and top influencers within your network. Finally, the Conversion Tracking dashboard allows you to track website and mobile app events based on a tag you’d install on your website or app. A question?

Analytics 105

Analytics Twitter HootSuite Metrics 105

Buffer Social

JULY 25, 2019

You can look at historic data to see when campaigns were most successful in the past and which trending topics and calendar events are on the horizon. Case in point: sentiment. Sentiment graph from Brand Grader. Sentiment falls into macro. Sentiment — Are people talking positively or negatively about your brand?

Social Media Management 67

Social Media Management Data Social Media Sentiment 67

Sprout Social

DECEMBER 14, 2022

Is your business ready to tackle high-volume service events across Facebook, Twitter, Instagram and more? Tools (like Sprout’s Inbox Activity Report ) can provide a holistic average of your response times across network so you can ensure they’re in line with consumer standards. It can be as simple as a spreadsheet.

Social Media 98

Social Media Brands Team Process 98

Keyhole.co

DECEMBER 1, 2020

Hashtag tracking can make this process much easier, effective and it allows you to report your performance accurately – it’s basically a marketer’s dream. All of the insights above, no matter how advanced, are presented in simple reports. Then, adjusting your efforts according to the gained insights. Display Purposes.

Hashtag 106

Hashtag Analytics Tools Price 106

Sprout Social

NOVEMBER 24, 2020

The events of 2020 have been far from kind to small businesses, with some reports estimating 25-36% could close permanently as a result of COVID-19. The 14 messages from Rather that popped up in the small business listening topic aggregated over 23.3 million Tweets related to small businesses from over 688,500 unique authors.

Small Business 118

Small Business Strategy Marketing How To 118

Unmetric

DECEMBER 10, 2019

This means creating more engaging content, getting more certainty around your social strategy, and automating tedious tasks like reporting. Using Critical Mention, you can track and analyze your brand on social channels, stay on top of what’s trending in your industry, and gain insights on sentiment and trends.

Social Media 126

Social Media Tools Price Analytics 126

Bare Feet Studios

MARCH 4, 2009

I haven’t deleted my Dad’s vCard yet, I leave it there for sentimental value to be sure. Seems that the aggregator sites/openId sites are the first place to turn to build in a feature set “in the case of death.&# Roxanne Darling July 24, 2009 at 2:35 pm What a question, “When is it OK to unfriend the dead?&#

Social Media 40

Social Media Brands Upcoming OpenID 40

Convince & Convert

JULY 27, 2012

Read on for insights from Jay Baer & Eric Boss ‘s Social Media Stat of the Week ( This week : The Altimeter Group released the public report, The Social Media ROI Cookbook. I mean, they’re going to be doing the first earnings report this week. It’s a great report. Listen Now. Jay: I like it, I like it.

Airlines 115

Airlines Sentiment Hotels ROI 115

Sprout Social

NOVEMBER 13, 2023

Many have gone through a challenging event themselves, or have seen it happen to other companies and they’re afraid of it happening to them. These alerts will help your team stay on top of current events, and be the first to know if a crisis is about to unfold.

Organization 114

Organization Sentiment Pharmaceuticals System 114

Techipedia: Tamar Weinberg

JANUARY 5, 2010

These posts are not in response to newsworthy events, nor are they displayed in any particular order. The Online Consumer Engagement Value report idea is a good one. This post echoes that sentiment and provides specific social networks that you should establish your presence on. Every year, I can only read so many articles.

Marketing 265

Marketing SEO Journal Engineering 265

Laurel Papworth

APRIL 9, 2010

Would you hire him to speak at your events or pay to attend events he is chairing? So I thought I’d aggregate the attributes of Cyberbullying/CyberStalking amongst adults. Misinformation: including contextually inaccurate reporting, lying, lying by omission, repeating of “rumours&#. Or should we speak up?

Case Study 104

Case Study Study Blogger Communities 104

Techipedia: Tamar Weinberg

JULY 8, 2008

It’s like going to an open bar event, the newcomer will ask people to buy them drinks. They would typically leverage social networking sites and news aggregators, and engaging in such a way that their message or product is communicated. Great post compiling thought from some of social media’s top minds!

Social Media 163

Social Media Marketing Consultant Communities 163

Convince & Convert

AUGUST 3, 2010

Facebook reports that consumers are 3 times more likely to connect their Facebook accounts on an e-commerce site, than will create a new account on those sites. I particularly liked your sentiment on building one's marketing program on rented land, especially regarding content-copyright. It’s flat-out awesome.

Social Media 167

Social Media Facebook Marketing Consultant 167

Convince & Convert

AUGUST 3, 2010

Facebook reports that consumers are 3 times more likely to connect their Facebook accounts on an e-commerce site, than will create a new account on those sites. I particularly liked your sentiment on building one's marketing program on rented land, especially regarding content-copyright. It’s flat-out awesome.

Facebook 167

Facebook Consultant Social Media Sites 167

Hootsuite

MARCH 31, 2020

Specialized analytics programs like Hootsuite Analytics can provide more in-depth information and reports that include metrics such as team performance and social ROI. It’s a way of showing followers that you have physically visited a geographical location or event. Users can also organize Pins by theme or event into collections.

List 145

List Social Media HootSuite URL 145

Webbiquity SMM

MARCH 4, 2014

Invite bloggers to your company events, give them a peak “under the hood,” and the collective “media coverage” generated can be tremendous. The brand has since designed over 300 monitoring categories in order to aggregate information by product line, customer segments, and various business functions.

Review 207

Review Radian6 Guidelines Policies 207