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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Customers who participate, create content and connect with other community members become loyal brand advocates. Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. An effective support community relies on members to generate much of the support.

Cost 135
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Connecting 2 the World: Lessons Learned in Working with International Virtual Groups

Buzz Marketing for Technology

Lessons Learned in Working with International Virtual Groups. Christine Martels blog last week journaled about her participation in a course on culture, technology, and communication. Each day, as she worked in cross-cultural groups, she gave her insights into working with an international group in a virtual environment.

Groups 100
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Connecting 2 the World: Lessons learned from New Communication Technologies in Organziational Life

Buzz Marketing for Technology

First, the mode of communication and the way in which messages are crafted (rhetoric) need to be analyzed. By mode of communication, I mean written vs. visual vs. oral, one-way vs. two way communication, one-on-one vs. one to group, group to group, or group to one.

Wiki 113
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Connecting 2 the World: New skills for the workplace

Buzz Marketing for Technology

In answering the questions they posed to begin this group, I began to think of the skills that new workers will need for the next decade. blogs, wikis, etc.). Corporate guidelines for social software. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec.

Skills 124
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Connecting 2 the World: Skills for the 21st Century

Buzz Marketing for Technology

Corporate guidelines for social software. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Paying attention. Measuring learning and the time factor. How did I get here (blogging).

Skills 100
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Connecting 2 the World: What do businesses really want?

Buzz Marketing for Technology

Corporate guidelines for social software. Depth of learning, communication, and "connecting" Bad Course on Instructional Design : eLearning Tec. and community building. Group communication and the wiki. Paying attention. Measuring learning and the time factor. How did I get here (blogging).

Web 2.0 100
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Connecting 2 the World: Some thoughts on Work Literacy

Buzz Marketing for Technology

accountants, instructional designers, education, consultants), knowledge that is both part of the physical product and the product itself (software engineers, hospitals, retail), and knowledge needed to produce and service a physical product (process engineers, customer service, repairmen). Corporate guidelines for social software.

Web 2.0 100