Hootsuite

NOVEMBER 7, 2023

It works by tracking mentions (both tagged and untagged) of your brand and your competitors online, along with relevant keywords and hashtags. You can then access all of this information in one place to get both macro and micro views of the social conversation about your industry and your brand. What are social listening tools?

Brand Monitoring 98

Brand Monitoring Tools HootSuite Brands 98

Webbiquity SMM

JANUARY 23, 2024

Social listening, and more broadly online brand monitoring, is essential. How to Use Social Listening to Retain More Customers Social media monitoring is no longer just an add-on element in social media marketing , but a must-have process to monitor the pulse of customer preferences. Through social listening.

Sentiment 142

Sentiment How To Analysis Trends 142

Oktopost

NOVEMBER 16, 2023

Customer service enhancement Analyzing social media conversations such as comments and DMs highlights the key questions and concerns customers turn to social media for help. With this knowledge, social media teams communicate with customer success teams to identify common issues proactively and improve processes to address them.

Analysis 69

Analysis Data Sentiment Metrics 69

Keyhole.co

APRIL 26, 2023

With these metrics, you get to know where you stand against your competitors when it comes to online conversations. In other words, you get to see how many people are talking about your brand online and how they feel about it as compared to your competitors. Conversions are a metric not to be overlooked.

Metrics 52

Metrics Social Media Tools Sentiment 52

Sprout Social

FEBRUARY 13, 2019

We all benefit because you can intimately understand your audience, helping to better build community and connection. According to our most recent Brands Get Real report, 76% of respondents expressed that they are more likely to buy from a brand they feel connected to than a competitor. Get to your “aha!” moments, fast.

Authentication 103

Authentication Analysis Sentiment Tumblr 103

Firebelly

MARCH 16, 2010

Duncan Alney Construction Financial Management Association Central Indiana Indianapolis, IN March 23rd Content, Conversation, Community - Building The Social Media Mullet* Duncan Alney Social Media Optimization Summits Dallas, TX *use promo code DUNCAN for $100 off conference registration March 23rd Using Social Networking To Grow Your Business Chad (..)

Upcoming 100

Upcoming Engagement Marketing Paid Search 100

Keyhole.co

NOVEMBER 4, 2020

Pro: You can search the Internet for specific conversations about your brand, segment those conversations into categories and analyze them to spot out critical information. Con: Brandwatch can be quite technical for someone who is new to brand monitoring tools and the query structure can be tedious. BrandMentions.

Analytics 105

Analytics Social Media Tools Price 105