Sprout Social

JANUARY 26, 2021

Because if 2020 taught us anything, it’s that nothing is for certain and plans can change on a whim. So instead of trying to anticipate the next big thing for 2021, we’re going in the opposite direction and sharing what not to do on social media based on what we learned in 2020. COSAGOV) August 4, 2020.

Social Media 142

Social Media Metrics Data Team 142

Sprout Social

FEBRUARY 20, 2020

— G2 (@G2dotcom) February 3, 2020. Improve sentiment around customer service. — Eden (@don__eden) February 7, 2020. With a better understanding of what it is you’re listening for, your social team can push past being reactive, and be more strategic and agile day-to-day. Did the same sentiment come up often?

Strategy 118

Strategy Sentiment Social Media Management Analysis 118

Sprout Social

FEBRUARY 5, 2020

That’s probably the reason 47% of B2B marketers say they will use personalization strategies in 2020. As you implement these initiatives, social listening tools will surface immediate insights your product or R&D team can use to optimize what you’re offering. Is sentiment trending up or down? Are users running into bugs?

Tools 90

Tools Sentiment How To Team 90

Oktopost

NOVEMBER 12, 2020

It’s safe to say that 2020 has become the year of data-driven marketing with 83% of B2B marketers focusing more on data analytics this year. Social media analytics. Oktopost’s social media solutions are GetApp favorites for a number of years. The tool allows the tracking of and aggregated metrics for unlimited LinkedIn accounts.

Analysis 138

Analysis B2B Data Tools 138

Sprout Social

DECEMBER 14, 2022

Before we get into the nitty-gritty, let’s make a quick distinction: Social media customer service is the reactive support you offer your customers across social networks like Facebook and Instagram. Customers can request assistance via DM, a review site or through their own social posts. Aw, thanks for your tweet!

Social Media 98

Social Media Brands Team Process 98

Laurel Papworth

JULY 23, 2010

The ABC has done a hybrid site – not really a community conversation build but aggregating information from multiple communities. The Campaign Pulse is a social media dashboard monitoring sentiment on Twitter and Youtube and Flickr. 2020 Women. Election 2.0 – List of social media election sites to watch.

Gov 2.0 86

Gov 2.0 Sites List Social Media 86

Hootsuite

MARCH 31, 2020

In the context of social media, an algorithm is how a social platform determines which content to display at any given time to a particular user. Analytics is an umbrella term used to describe both social analysis tools and the information those tools provide. How the Instagram Algorithm Works. How the Twitter Algorithm Works.

List 145

List Social Media HootSuite URL 145