Oktopost

OCTOBER 26, 2023

They Create Genuine Connections with Clients According to PwC’s 2023 Trust Survey , only 29% of consumers trust financial services institutions, falling back three points since 2022. This strategy allows for a more personalized approach, fostering stronger client connections and increasing the likelihood of securing new business.

Reputation 125

Reputation B2B Guidelines Policies 125

The Realtime Report

SEPTEMBER 4, 2012

Moreover, many companies have not yet implemented policies, procedures or training to help mitigate those risks. According to Altimeter’s survey of 92 professionals involved in social media risk management, damage to brand reputation was the risk considered significant or critical by 66% of respondents, the largest percentage.

Reputation 175

Reputation Company Social Media Policies 175

Buzz Marketing for Technology

JULY 24, 2008

Managers Say the Majority of Information Obtained for Their Work Is Useless, Accenture Survey Finds. Managers Say the Majority of Information Obtained for Their Work Is Useless, Accenture Survey Finds. -->. Global Home. 04 January 2007. Information on competitors easier to find than that on other parts of their own organizations.

Survey 170

Survey Instant Messaging Applications Software 170

Sprout Social

JUNE 24, 2021

Harvard Business School Online recently commissioned a survey of professionals who worked remotely during the COVID-19 shutdown and found that working remotely didn’t hinder productivity, contrary to some executives’ opinions. With their guidance and feedback, businesses can continue evolving their work policies. — Mark C.

Team 114

Team Marketing How To Policies 114

Ari Herzog

MAY 4, 2020

Businesses want to reopen with health guidelines, schools and colleges recognize that the short-term will look different, and government agencies seek to update their archaic policies. Based on a survey of 1,171 high school seniors, 1 in 6 will not attend. In another survey, 40% of parents said their kids may delay going to college.

Survey 91

Survey Class Guidelines Education 91

Sprout Social

MARCH 19, 2024

AI insights for government Governments can use AI insights to improve public services and policies and engage with communities. Consider a new healthy snack brand, analyzing thousands of consumer surveys and open-ended responses about snack preferences and brand recognition.

Sentiment 112

Sentiment Banking Patterns Hotels 112

The Realtime Report

JANUARY 2, 2013

Three-quarters of the world’s heads of state have a Twitter presence, according to a new survey from the Digital Policy Council. Out of 164 countries studied, 123 have a head of state on Twitter – some with a personal Twitter handle, others with an official government one.

Twitter 192

Twitter Policies Survey Study 192

Writtent Blog

NOVEMBER 24, 2023

When you build your own email list, you can: notify subscribers of new posts on the blog share valuable resources send out surveys and request other feedback create bigger buzz for a product launch recommend products for targeted subscribers share important industry news make policy or product announcements If you’re wondering how to start a blog email (..)

Hubspot 96

Hubspot How To Loyalty Resources 96

Sprout Social

OCTOBER 19, 2023

Not surprisingly, according to a Q2 2023 Sprout Pulse Survey of 255 social marketers, 71% are already integrating AI and automation tools into their workflow, and 82% of them report positive results. Leadership teams can help manage these concerns by paving the way for implementing org-wide AI use cases in marketing in a thoughtful manner.

Strategy 129

Strategy Sentiment Marketing Analysis 129

Socialmedia.biz

JANUARY 13, 2020

A Pew Research survey found that out of the 77% of the Americans who own a smartphone, a vast majority spend an average of 5 hours a day—almost double the amount of time from 2013—scrolling through their Instagram feed, calling/texting their friends, and playing games, among other activities.

Social Media 78

Social Media Policies Microsoft YouTube 78

Keyhole.co

OCTOBER 10, 2023

The goal of sentiment analysis is to mine available data from surveys, reviews, news stories, customer service exchanges, and social media posts/comments and determine whether the sentiment from these interactions is positive, negative, or neutral. Let’s say you get these responses to a survey: “ That’s highly unlikely.”

Sentiment 52

Sentiment Analysis Brands How To 52

Firebelly

MARCH 21, 2012

According to a report by Jeremiah Owyang of Altimeter Group , only 8 out of 30 brands surveyed had expectations set. Here are two the important aspects to incorporate into your Facebook Page: A governance policy. This states what will be tolerated and what will not be tolerated, such as inappropriate language or abusive behavior.

Communities 160

Communities Facebook Policies Survey 160

Buffer Social

JUNE 2, 2022

That’s why we completed our first DEI report, compiling data collected from an internal survey and audit to give us formal insight into setting goals, measuring success, and helping to hold us accountable for continually improving our culture. There are also team members who don’t know how to request necessary accommodations.

Report 67

Report Survey Team Applications 67

Firebelly

OCTOBER 29, 2013

According to a Business Recorder survey, Twitter has overtaken Facebook as the most popular social network among U.S. In order to tackle the decrease in usage among teens, Facebook announced a new policy to make the interface more like other social media tools. I highly doubt it.

Facebook 173

Facebook Policies Instagram Survey 173

Sprout Social

MARCH 29, 2023

Data from a Q1 2023 Sprout pulse survey reveals that 68% of consumers report feeling more connected to brands when they see employees posting about them. Just make sure you have a social media policy in place to mitigate risks.

Social Media 101

Social Media Strategy Team Review 101

Mindjumpers

NOVEMBER 15, 2010

A survey by US-based Digital Brand Expressions shows that a lot of companies integrate social media into their strategy unprepared and without a clear plan. This is not the first time that a lack of goals, planning, cross-divisional cooperation, and even strategy regarding social media marketing shows up in a survey.

Social Media 235

Social Media Marketing Survey Forums 235

The Realtime Report

NOVEMBER 25, 2013

Facebook amends privacy policy by removing line on minors – Facebook has updated its user privacy policies, including removing language about how teenagers’ content can be used in ads (Bloomberg). Let us know in the comments below!

News 150

News Social Media Privacy Policies 150

Hootsuite

MAY 13, 2020

Finally, in order to keep our community safe, we’ll be updating our branded content policies in the coming year. According to a study by CreatorIQ and Influencer Marketing Hub , 39% of brands surveyed say it’s difficult to find influencers to participate in their campaigns. This is good news for brands, too.

Influencer 145

Influencer Trends Marketing Guidelines 145

Hootsuite

JUNE 28, 2023

A recent Cisco survey shows 89% of consumers care about and want control of their data, and 44% of those have switched companies due to disagreeing with data sharing and privacy policies. Different industries and countries have different legal requirements for handling customer data.

HootSuite 120

HootSuite URL Analytics Forums 120

Buffer Social

NOVEMBER 1, 2022

One survey of small business owners from Capital One found that 42 percent of them are currently experiencing burnout or have experienced it within the past month. ” Intentional work policies can make a huge difference when it comes to burnout and cultivating a supportive network. ” Samantha shared about their approach.

Small Business 76

Small Business System Examples Policies 76

Social Media Marketing

MAY 16, 2010

In March of this year, behavioral targeting company Q Interactive did just that when they surveyed 1,800 female Internet users about the practice of targeted advertising. With the recent uproar about Facebook's privacy policy - or rather their public handling of their privacy policy changes - the trust factor becomes even more important.

Survey 159

Survey Policies Privacy Loyalty 159

Buffer Social

MAY 24, 2022

But, despite all being proud immigrants ourselves, none of us bring expertise in immigration policy or the most effective ways to solve the challenges immigrants face today. So, rather than doing that work, we’ve aligned ourselves with immigration experts on policy, advocacy, and service.

NGO 74

NGO CSR Policies Real Estate 74

OnlineRockersHub Marketing Blog

MARCH 20, 2020

It has four types of pricing policies, and the best part is you can cancel your subscription at any time. Creating polls and surveys on Facebook is an excellent way to keep your audience engaging with you. Crowd signal enables you to create compelling surveys and polls. This creates impressive surveys in minimum efforts.

Campaign 88

Campaign Tools Social Media Facebook 88

Mindjumpers

SEPTEMBER 9, 2010

Using fresh data from the Trendstream Global Web Index – a recurring survey of more than 50,000 users of social [.] In the latest (July – August) issue of Harvard Business Review, I found a very interesting article by Mikolaj Jan Piskorski and Tommy McCall – mapping out the social internet around the globe.

CSR 214

CSR Social Media Fashion Energy 214

Hootsuite

MAY 15, 2023

Customer service satisfaction survey scores above 90%. Social media policy : You could include this within a larger brand guidelines document. Best Buy doesn’t call theirs a “do’s and don’ts” but it’s clear and to the point: Keep your guidelines and policy documents where all franchisees can easily access them.

Social Media 92

Social Media HootSuite Guidelines Marketing 92

Webbiquity SMM

FEBRUARY 10, 2013

A privacy policy can’t hurt either. Time mentions a 2010 study by Microsoft and Cross-Tab, a market-research agency, which found 78 percent of surveyed U.S. Inc.com suggests not using pseudonyms or generic addresses and instead providing real telephone numbers and e-mail addresses to be authentic.

Reputation 182

Reputation Authentication Privacy Microsoft 182

For Real Social Workers

SEPTEMBER 30, 2021

Salary.com surveyed 3200 employees. Over 60% of those surveyed admitted to using the internet for personal reasons while at work. Some of these hacks may not align with policy or acceptable practice. Employers do not encourage goals that allow employees to rest their eyes, take walks or stretch break.

Energy 52

Energy Cost Insurance Survey 52

Webbiquity SMM

MAY 22, 2012

Kim and Hinchcliffe provide an excellent survey of the current state of social business, and the concept of social business is spot-on. According to recent research from McKinsey , “companies that adopt social technologies can see a 50% increase in customer satisfaction, 48% increase in business leads, and 24% increase in revenue.

Jive 186

Jive Yammer Training Social Networking 186

Sprout Social

FEBRUARY 16, 2022

Moreover, the company used surveys to collect information on what users enjoyed and preferred. 2016-present: Demonetization & policy updates. YouTube further updated its algorithm to have stricter policies on ads and tightened its eligibility requirements into the Partner Program. How does the YouTube algorithm work today?

YouTube 124

YouTube Notification Video Trends 124

SocialFish

NOVEMBER 3, 2010

You need to start monitoring the online airwaves now – even if you don’t have a social media strategy, social media policy or actively engaging with your members online. Your association’s reputation is at risk, even if you don’t use social media.

Attensity 169

Attensity Reputation Press Release Survey 169

Likeable

DECEMBER 1, 2020

Be clear about policies and expectations. Let your employees share with you what they think is working and what isn’t, whether it’s via all-hands meetings, smaller “town halls,” surveys, or one-on-one chats.

Company 111

Company Handbook Collaboration Hosting 111

Convince & Convert

JULY 2, 2014

It’s important to do the appropriate research, either with focus groups and surveys or by hiring an outside agency. Whether it’s via social media, online surveys, emails, or in person, your messaging should be: “We asked you who we are, and you told us. We think we want to be X, so we know we need to change Y.”

Brands 142

Brands Survey Construction Comparison 142

The Realtime Report

JUNE 21, 2019

Developed by Fred Reichheld of Bain & Company, NPS is a powerful customer loyalty metric that enables businesses to verify whether their customer engagement investments, strategies and policies are trending in the right direction. Customer Satisfaction (CSAT).

Metrics 79

Metrics Aggregator Price Loyalty 79

The Realtime Report

FEBRUARY 1, 2019

This could be your customer service, return policy, quality of your product or services, or designing a bespoke experience. If the data does not sit within the walls of your company, think about asking your customer to fill out a short survey. In today’s world, competing on price alone cannot win at checkout.

Data 79

Data Compete Analytics Survey 79

Ari Herzog

NOVEMBER 21, 2011

I want to use my 12 years of experience in integrated communications to help an organization with social media marketing, community and media relations, writing and editing, and policy development. Co-authored a survey on social media in government usage and created one of the first Twitter lists of U.S. government officials.

Policies 156

Policies Skills Class Survey 156

Social Media Strategies Summit

FEBRUARY 24, 2021

According to one survey, brands primarily rely on it for audience feedback, but there are lots of other use cases: Source: Clutch. If they release a product update people don’t like, or introduce an unpopular new policy, or respond poorly to a customer service issue, you definitely want to know about it.

Social Media 147

Social Media Strategy Sentiment Marketing 147

Hootsuite

MAY 1, 2023

Policies regarding when posts should be approved or rejected. Don’t forget to create a system for tracking and measuring the performance of your workflows, such as through client feedback or internal surveys, so you can monitor success and make any necessary adjustments. The details of how posts are created, reviewed, and published.

Template 134

Template Templates Social Media Tips 134