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How to Develop a Social Media Policy for Employees in 2020 and Beyond

Oktopost

A decade ago Zappo’s had a social media policy for employees that was more or less the industry standard: “Be real and use your best judgment”. Ten years ago this policy might have been enough. The need for an effective social media policy for employees, however, has become more pressing than ever. Policy enforcement.

Policies 146
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Social Media Security Tips and Tools to Mitigate Risks

Hootsuite

According to the latest EY Global Information Security Survey , 59% of organizations had a “material or significant incident” in the past 12 months. In fact, “employee weakness” was responsible for 20% of cyberattacks, according to the EY Global Information Security Survey. Unsecured mobile phones. Create a social media policy.

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How AI insights improve decision making

Sprout Social

This comprehensive analysis, which can be conducted in multiple languages, helps the bank identify essential improvement areas, such as mobile banking, fees and branch services. For example, a mobile carrier can utilize AI-driven sentiment analysis to tackle customer churn by integrating text analytics with their call center software.

Sentiment 112
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Managers Say the Majority of Information Obtained for Their Work Is Useless, Accenture Survey Finds

Buzz Marketing for Technology

Managers Say the Majority of Information Obtained for Their Work Is Useless, Accenture Survey Finds. Managers Say the Majority of Information Obtained for Their Work Is Useless, Accenture Survey Finds. -->. Global Home. 04 January 2007. Information on competitors easier to find than that on other parts of their own organizations.

Survey 170
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11 massively doable ways to increase conversions with better forms

Convince & Convert

Simple steps like providing a prominent link to a privacy policy or including third-party credibility boosters like security badges can increase trust and correspondingly, conversions. This is the same as skip logic on surveys, but used in forms. Make your forms mobile-friendly This is huge.

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Three Steps to Monetizing Your Data through Customer Intelligence

The Realtime Report

This could be your customer service, return policy, quality of your product or services, or designing a bespoke experience. If the data does not sit within the walls of your company, think about asking your customer to fill out a short survey. In today’s world, competing on price alone cannot win at checkout.

Data 79
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BYOG - Bring Your Own Gear

Twist Image

This has become such a serious issue that some companies have created corporate policies that don't allow employees to bring or use their own personal computers and smartphones during office hours. That's despite the fact that many already do, whether or not there is a policy.

iPad 98