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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . With this challenge, of course, comes new opportunities to provide trust-building service to your potential and current customers. .

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Social Media Marketing for Beginners: 10 Tips

Hootsuite

The good news? So read on for everything you need to get started with your brand-new social media game plan, and a list of our favorite resources to help you grow from social rookie to all-star. Are you interested in driving traffic to your ecommerce site, building engagement , or fostering community ? We’re here to help.

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How Brands Can Support Indigenous Communities on Social—the Right Way

Hootsuite

If you are a national brand, turn the spotlight back on the First Nations communities. If there is a social justice issue being championed—whether that is Pride in the gender-diverse community, or climate justice, or prisoners’ rights, or racial equality—you’ll find Indigenous people at the forefront. But we don’t want pity.

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Staying Connected During a Crisis—A Quick Note From Our CEO

Hootsuite

All the news about the economy, disruption to business, and an increase in customer questions make it easy to feel overwhelmed and confused about what actions to take next. Giving small businesses and nonprofits free access to Hootsuite Professional. Protecting employees and supporting our local communities.

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How the Threads Algorithm Works in 2024 [GUIDE]

Hootsuite

These apps have their own internal analytic systems to reveal your followers’ demographics, but if we may be biased for a quick moment: Hootsuite analytics are full of great insights, too. Hootsuite is a great scheduling tool for doing just that. Here’s how to schedule a Threads post using Hootsuite. What a helpful little robot!

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Facebook News Feed Changes. Stay Calm. Don’t Panic.

yMarketingMatters

#Facebook News Feed Changes. 7 tips to improve your chances of your followers seeing your posts [link] Click To Tweet Now that it’s been over three weeks since the announcements from Mark Zuckerberg on Facebook’s News Feed algorithm changes, I hope everyone has calmed down a little. This goes into the News Feed. #7

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Or just keep an eye on the conversation to understand the social communities where people talk about your brand. Identify pain points and new product opportunities. Hootsuite Hootsuite actually offers three different social listening features depending on the size of your brand and how much social data you need to analyze.