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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Can’t a strong social media initiative start inside the walls of your website? Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels.

Cost 135
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Post Performance Report: Brands already inspiring us in 2024

Sprout Social

A series where we compile and analyze social media posts and campaigns inspiring us, and break down what makes them so genius. We help you envision how social can increase your brand’s awareness, foster community engagement and grow the bottom line. Using tools that elevate posts your community is already sharing.

Report 105
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Book Review And Giveaway: The Real Truth About Social Media

Josh S Peters

The real truth that “cuts through the bull shiitake of social media…” huh? The Real Truth About Social Media is packed with unique insights and real world perspectives it’s an invaluable addition to any social media library and a must read for any true professional.

Review 201
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Importance of UGC and Creating Brand Advocacy

Ignite Social Media

Create content on your channels that is centered around capturing UGC for your brand and once you have a library to pick from, it quickly becomes the key to any integrated content marketing strategy. Through community insights and social listening, we found our #client Outer Banks of NC has a strong and passionate community.

UGC 98
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How to create, manage and report on social media campaigns in Sprout

Sprout Social

Social media campaigns are focused and coordinated efforts that generate measurable results across social media platforms. Raise your hand if you’ve ever tried to juggle: Concepting, creating and scheduling dozens of social media posts across multiple networks. Soliciting and curating user-generated content.

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10 ways the Sprout Social mobile app lets you manage social from anywhere

Sprout Social

There are few professions that require people to always be on the way social media marketing does. Between publishing content, providing customer care, reporting on social data and the many other responsibilities of social media marketers, there’s a lot to juggle every day. Publish content from anywhere.

Mobile 136
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How To Forecast Creative Needs for Ecommerce

Pixlee

For example, if a competing brand has recently hired several new influencers and looks to be doubling down on user-generated content (UGC), they may be predicting a need for community-driven marketing on social. Invest in Community-Driven Marketing. Community isn’t just a buzzword in marketing.

UGC 75