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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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How to Build a Brand Community for your B2B Business

Oktopost

It turns out that creating a brand community for your B2B company can give you that type of mouthwatering ROI. . B2B businesses need to foster a strong spirit of community to serve their clients and customers better. Let’s take a deeper look to learn how you can build a beneficial community around your B2B brand.

B2B 121
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What’s wrong with online community today?

Janet Fouts

If you know me, you know that community has always been the backbone of my work, and the foundation of my business. You may also know that taking a thoughtful and mindful approach to how we communicate with others really matters. We wanted online communities to be a reflection of our personalities and a place for personal expression.

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Moving to DC: Essential Checklist for a Smooth Transition

The Realtime Report

invites new residents with its rich history and dynamic community. Renting might be more feasible for those not ready to commit long-term or facing the high upfront costs of buying. Don’t forget to be mindful of issues that might occur when moving , and prepare accordingly. as you settle into your new home and community.

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How to Build a Meaningful (and Massive) Community, From Someone Who’s Done it Twice

Buffer Social

You probably already know the value of building a community behind your brand: more powerful word of mouth, stronger customer retention, better organic growth. If the cheapest customer is always your existing one, the easiest community to build is the one you already have. Here’s my advice for doing it right.

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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. Not all customers will reach out to you with their issues. Guest post by Mehdi Hussen.

Sentiment 142
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Are Branded Podcasts Worth the Investment in 2024?

Convince & Convert

Unlike iPods, podcasts have grown into a steady channel that brands and creators continue to invest budget in for both production and sponsorship costs as part of their marketing plans. Just like any other channel, marketers must consider the production costs and resource allocation associated with launching a branded podcast.

Brands 138