| | Communities + Issues |
| Page 1 of 25 | Previous | Next | DAVE FLEET MAY 10, 2010 Why Facebook’s Community Pages Could Give Brands Headaches Her opening question went something like: “What the heck are Community Pages on Facebook, and why is there one for my company?. Community Pages 101. Facebook’s Community Pages are an initiative from Facebook to create “the best collection of shared knowledge on a wide variety topics. Groups – for communities of interest. Who will do it? | MINDJUMPERS MAY 3, 2013 How to Manage Issues on Social Media People are able to find likeminded people, build communities around specific interests, and find inspiration and support within those communities. Sometimes you don’t have to have enemies to get issues. Spelling mistakes, incorrect facts, or unhappy customers can turn into a big issue, and worst of all a crises that can damage your company and it’s reputation. | | | | | | | FEVER BEE NOVEMBER 18, 2011 Upcoming Issues In Community Management Of all the topical issues in community management, there are a few I would be pay special attention to. The blurring lines between offline and online community development. Legal issues in communities. What are we responsible (liable) for and what can community managers, collectively, do to ensure sensible laws or regulation is in place to protect community professionals. Establishing the ROI and justifying our own value to community managers. Proven community/social theory into community management.What is proven to work? | SPIN SUCKS JUNE 21, 2012 CBS Issues Fake (and Totally Awesome) News Release They issued a news release announcing the development of a new show called Dancing on the Stars. See for yourself: Subsequent to recent developments in the creative and legal community, CBS Television today felt it was appropriate to reveal the upcoming launch of an exciting, ground-breaking and completely original new reality program for the CBS Television Network. Too Far? My take? | SOCIALFISH OCTOBER 6, 2011 Why Private Communities Fail Socious’ Online Community Blog has a fantastic series listing a whole ton of reasons why private communities fail. I think a lot of good work and thought was put into this by Joshua Paul so I’m reposting the links here in case you missed it: Big List of Why Online Communities Fail & How to Avoid It – Part 1 of 4 – This one focuses on high level goals and strategies – misaligned, too ambitious, not specific enough, or too much about the org, not the user. Why Private Social Communities Fail & How to Avoid It? Open Community | FEVER BEE APRIL 9, 2013 50 Community Building Tips 3) Hire a full-time community manager with experience, passion, and existing relationships in your sector. Make sure you post it as a question to be answered “ How are you tackling {problem?} " 5) Interview a member of the community. Ask them about both their experience and opinions on topical issues. 6) Write a newspost highlighting what’s new in the community. 9) Ensure all e-mails from the community originate from your e-mail address. | | | | | | | | | -
FRESHNETWORKS | SUNDAY, APRIL 29, 2012 To really understand social media, you must also understand online communities But in all this excitement it can be easy to forget something that is more important than the tools, platforms and sites that you can make use of – the skills and expertise you need to identify, manage and grow a true online community. To make a success in social media we need to understand online communities. What is an online community? An online community is a group of people who exhibit this second behaviour. Working with online communities. What is the passion, problem, concern, issue or question that you can connect with your community about? MORE >> -
SOCIAL MEDIA CITIZENS | MONDAY, OCTOBER 10, 2011 Interview with Community Manager: Shruti Shah Goradia Shruti Shah Goradia is Social Media Marketing Manager: Content and Community at Kodak. G: Where is the best place to build the community? Thus was born the Tips & Projects Exchange – Kodak’s branded online community. would recommend having a branded community site or blog as the home base and use the content from those to feed Facebook, Twitter, Google+, and other social media platforms. Wall posts and tweets disappear into oblivion whereas bog posts and community articles live forever. G: What do you have to provide the community to make it work? MORE >> -
FEVER BEE | THURSDAY, MAY 19, 2011 Rethinking How We Hire Online Community Managers We urgently need to rethink how we hire community managers. At the moment too many organizations, with little idea of what makes a great community manager, are hiring people who are either great at technology, have irrelevant community or social media experience, or have far too much free time. This is a tragedy that's sabotaging their community efforts. How are community managers being hired? Knowledge and experience might be more tangible to assess, but they have little impact upon the community being a success. Attitude. MORE >> -
FEVER BEE | TUESDAY, OCTOBER 5, 2010 Building An Online Community: How To Start From 0 Members There are many ways to start an online community. Darren Rowse , Ramit Sethi , Seth Godin etc can launch huge online communities in a matter of days (but they spent years building up that audience first). First decide who your community is for. Your community doesn’t have to be about your brand. You probably have a rival community too. What will make your community unique? Will your community be for more hardcore members or a broader audience? Will it focus on single issues within the topic or geographical regions? Be specific. MORE >> -
FEVER BEE | WEDNESDAY, FEBRUARY 1, 2012 How To Build An Online Community: The Ultimate List Of Resources (2012) It should give you a great overview about both the strategy and the process of creating an online community from scratch. The Online Community Basics. Primer About Successful Online Communities. The 11 Fundamental Laws of Online Communities. Building An Online Community: How You Start With 0 Members. How Do You Build An Online Community? Contrary Truths About Online Communities. Don’t Start A Community For Any Of These Reasons. Basics Community Building Principles. What Is An Online Community? Different Types Of Communities. MORE >> -
- The Many Roles of an Internal Community Manager SOCIAL MEDIA STRATEGERY | TUESDAY, MARCH 8, 2011
- The Online Community Lifecycle FEVER BEE | TUESDAY, JANUARY 15, 2013
- 20 Questions Which Will Stimulate Activity In Your Online Community FEVER BEE | SUNDAY, NOVEMBER 7, 2010
- Building the business case for online communities FRESHNETWORKS | WEDNESDAY, MAY 13, 2009
- How To Develop Your Online Community Management Strategy FEVER BEE | TUESDAY, JUNE 28, 2011
- Interview with Community Manager: Robyn Tippins from ReadWriteWeb SOCIAL MEDIA CITIZENS | THURSDAY, FEBRUARY 16, 2012
- Types Of Community And Activity Within The Community FEVER BEE | SUNDAY, OCTOBER 7, 2012
- Five Lessons from Great Community Managers SOCIALFISH | THURSDAY, SEPTEMBER 20, 2012
- Interview with Community Manager: Emma Gannon SOCIAL MEDIA CITIZENS | TUESDAY, SEPTEMBER 6, 2011
- Improving Customer Retention Using Online Customer Communities SOCIAL MARKETING FORUM | WEDNESDAY, SEPTEMBER 5, 2012
- Communities Don't Collapse, They Fade FEVER BEE | MONDAY, JANUARY 28, 2013
- The Ultimate Guide To Rewarding Community Members FEVER BEE | TUESDAY, NOVEMBER 8, 2011
- Layered communications will change online communities FRESHNETWORKS | TUESDAY, APRIL 14, 2009
- Community Identity FEVER BEE | TUESDAY, JULY 5, 2011
- Beyond Resolving Community Issues FEVER BEE | MONDAY, JULY 2, 2012
- Social Media Comic – Communicating With Your Customer Community SOCMED SEAN | TUESDAY, MAY 15, 2012
- Introducing The Map - A Proven Process For Developing Successful Online Communities FEVER BEE | WEDNESDAY, JANUARY 11, 2012
- Productive Magazine Issue 5 : : …words STEPHEN P SMITH | FRIDAY, SEPTEMBER 10, 2010
- The Tragic Story Of Hyperlocal Communities FEVER BEE | TUESDAY, APRIL 3, 2012
- The Basics Of Increasing Interactions In Any Online Community FEVER BEE | WEDNESDAY, OCTOBER 27, 2010
- Cooks Source: How to Avoid an Unnecessary Crisis DAVE FLEET | MONDAY, NOVEMBER 8, 2010
- How To Build An Online Community: The Ultimate List Of Resources (2013) FEVER BEE | TUESDAY, FEBRUARY 26, 2013
- How To Subtly Influence Your Online Community FEVER BEE | WEDNESDAY, AUGUST 24, 2011
- 5 Age Old Issues We Blame on Social Media BRASS TACK THINKING | WEDNESDAY, JULY 7, 2010
- Helping Members and their Communities Succeed: the Future of What We Now Know as Membership SOCIALFISH | WEDNESDAY, MARCH 28, 2012
- 8 ways to deal with negative comments in online communities LAUREL PAPWORTH | TUESDAY, APRIL 26, 2011
- Examples of online communities in the not-for-profit sector FRESHNETWORKS | THURSDAY, MARCH 5, 2009
- Using Communities To Change The World: What Non-Profits Need To Change FEVER BEE | THURSDAY, SEPTEMBER 23, 2010
- How To Plan For Issue Management And Successfully Engage The Marketplace MY CREATIVE TEAM THINKING | WEDNESDAY, MARCH 28, 2012
- HELP NEEDED: community managers for CiviliNation Survey SOCIALFISH | FRIDAY, APRIL 29, 2011
- Membership as Living Community SOCIALFISH | WEDNESDAY, FEBRUARY 22, 2012
- The Single Biggest Issue FEVER BEE | THURSDAY, SEPTEMBER 27, 2012
- Make sure you don’t waste your online community FRESHNETWORKS | MONDAY, MAY 18, 2009
- How To Use Transferable Elements To Develop A Strong Sense Of Community FEVER BEE | FRIDAY, OCTOBER 14, 2011
- Clearstep Business Community : Clearspace: Clearstep BUZZ MARKETING FOR TECHNOLOGY | FRIDAY, AUGUST 1, 2008
- How to Build a True Learning Community at the Core of Your Membership Model SOCIALFISH | MONDAY, DECEMBER 3, 2012
- Interview with Community Manager: Ben Martin SOCIAL MEDIA CITIZENS | TUESDAY, MARCH 13, 2012
- Seven truths about online influence SOCIALFISH | MONDAY, APRIL 4, 2011
- What Tasks Should Online Community Managers Prioritize? FEVER BEE | SUNDAY, JANUARY 30, 2011
- How To Start An Online Community FEVER BEE | MONDAY, FEBRUARY 25, 2013
- Huge Online Communities: What Do You Work On Next? FEVER BEE | TUESDAY, SEPTEMBER 13, 2011
- Using Social Media to Protect Your Reputation DAVE FLEET | FRIDAY, OCTOBER 22, 2010
- Community Management Continues to Mature [REPORT] SOCIALFISH | WEDNESDAY, APRIL 4, 2012
- Build Communities The Traditional Way FEVER BEE | SUNDAY, SEPTEMBER 2, 2012
- We Make Our Own Fairy Dust WAXING UNLYRICAL | WEDNESDAY, MAY 1, 2013
- 12 Tips For Successful Branded Online Communities FEVER BEE | MONDAY, MARCH 14, 2011
- The Evolution Of A Big Community Launch FEVER BEE | THURSDAY, DECEMBER 8, 2011
- Case Study: A Great Example Of A Branded Community FEVER BEE | TUESDAY, SEPTEMBER 27, 2011
- Interview with Community Manager: Jonas de los Reyes from Yahoo! SOCIAL MEDIA CITIZENS | THURSDAY, MAY 12, 2011
- Creating Terrific Content For Your Community FEVER BEE | MONDAY, NOVEMBER 12, 2012
- Where to start if your brand wants to build an online community SIMON MAINWARING | MONDAY, AUGUST 30, 2010
- What Kind of Online Community Do You Have Behind Your Firewall? SOCIAL MEDIA STRATEGERY | MONDAY, JANUARY 23, 2012
- Are you a community manager? SOCIALFISH | FRIDAY, DECEMBER 14, 2012
- 99% Of Community Building Principles Apply To Every Community FEVER BEE | SUNDAY, AUGUST 19, 2012
- How To Find Major Issues To Boost Activity And Unite Your Online Community FEVER BEE | MONDAY, NOVEMBER 28, 2011
- Understanding the 3 Types of Communities in Social Business JACOB MORGAN | MONDAY, JANUARY 24, 2011
- Five Takeaways from the 2012 State of Community Management Report JEFF ESPOSITO | SUNDAY, APRIL 22, 2012
- Free Online Community Management Resources On The Web FEVER BEE | WEDNESDAY, MAY 25, 2011
- Using Data To Identify Potential Issues FEVER BEE | TUESDAY, FEBRUARY 28, 2012
- Uprisings and Communities FEVER BEE | SUNDAY, FEBRUARY 13, 2011
- Converting Traditional Content into Community Content FEVER BEE | SUNDAY, OCTOBER 2, 2011
- Interview with Community Manager: Ida Vega Santana from Sony Iberia SOCIAL MEDIA CITIZENS | FRIDAY, MARCH 11, 2011
- Copylike.org spreads the word about artists’ copyright CREATIVE RAMBLINGS | WEDNESDAY, JULY 18, 2012
- Audience Analysis In Online Communities FEVER BEE | MONDAY, APRIL 18, 2011
- Online Community Newsletter Clinic FEVER BEE | TUESDAY, MARCH 15, 2011
- Interview with Community Manager: Helen Lynch from Yell.com SOCIAL MEDIA CITIZENS | THURSDAY, MAY 5, 2011
- Should anonymous comments be allowed in an online community? FRESHNETWORKS | SUNDAY, MARCH 7, 2010
- Got Community? 5 Ways To Foster It On Your Blog ARI HERZOG | THURSDAY, SEPTEMBER 23, 2010
- The Calendar: A Simple Tool For Community Development FEVER BEE | TUESDAY, DECEMBER 27, 2011
- Community Management 101 SOCIALFISH | MONDAY, FEBRUARY 21, 2011
- A Few Quick and Simple Tips To Boost Activity In Your Community FEVER BEE | WEDNESDAY, OCTOBER 19, 2011
- Vanns Community Manager Update: I Turned The Opportunity Down JASON YORMARK | MONDAY, SEPTEMBER 14, 2009
- Never Hire A Marketing Agency To Build Your Online Community FEVER BEE | WEDNESDAY, SEPTEMBER 29, 2010
- Interview with Community Manager: Joel Windels from Brandwatch SOCIAL MEDIA CITIZENS | MONDAY, JANUARY 16, 2012
- How To Become A Star Member Of Any Community FEVER BEE | TUESDAY, MARCH 26, 2013
- Community Un-Managing: Cheat Sheet for Community Managers and Tips for Companies SOCIALFISH | WEDNESDAY, JANUARY 2, 2013
- An Open Letter to Facebook TECHIPEDIA: TAMAR WEINBERG | WEDNESDAY, APRIL 28, 2010
- Online Voting: Advantages and Challenges for Associations SOCIALFISH | WEDNESDAY, AUGUST 29, 2012
- Paywall for News.com and Online Community Social Media LAUREL PAPWORTH | SATURDAY, OCTOBER 22, 2011
- Quick Wins As A Community Building Tactic FEVER BEE | THURSDAY, FEBRUARY 23, 2012
- Risk Management and Open Community: More Similar than You Think SOCIALFISH | MONDAY, JANUARY 17, 2011
- Open Community Case Study – American Library Association SOCIALFISH | WEDNESDAY, MARCH 30, 2011
- A Tale of Two Communities Part 1 – Volkswagen SOCIALFISH | THURSDAY, FEBRUARY 17, 2011
- Common Branded Community Mistakes (Example) FEVER BEE | WEDNESDAY, JULY 20, 2011
- How To Get Your Members To Invite Their Friends FEVER BEE | FRIDAY, MARCH 25, 2011
- How to Make Social Media Less of a Time Suck SPIN SUCKS | WEDNESDAY, SEPTEMBER 12, 2012
- 10 Reasons to Have a Social Media Response Triage Flowchart SOCIALFISH | MONDAY, NOVEMBER 22, 2010
- To, For, and Of Women on International Women’s Day WAXING UNLYRICAL | FRIDAY, MARCH 8, 2013
- A Community Shifts The Power Dynamic FEVER BEE | SUNDAY, JUNE 26, 2011
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