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For financial services brands, social media is a risk mitigation friend—not foe

Sprout Social

It was a scene out of futuristic fiction—a decades-old bank collapsing mere hours after a social media post went viral. In what was supposed to be a non-event, Silicon Valley Bank (SVB) announced they were selling securities to raise capital. Risk mitigation goes beyond monitoring comments and engagements on the corporate page.

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Is Your Brand Ready for Customer Service on Social Media?

Ignite Social Media

What does your current volume of comments/messages look like on your channels and what is their overall tenor? If you have every social media channel possible, try to focus on your top-performing ones (the channels that get the most traffic and receive the most comments/messages from your users).

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How to Write a Bank Social Media Policy [Free Template]

Hootsuite

A bank social media policy is essential for any financial institution to protect against legal and reputational risks. Creating an effective bank social media policy means accounting for all potential risks associated with using social media. Why create a social media policy for banking employees?

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Is Your Blog Draining Your Bank Account? Here’s How Freelance Blogging Could Help

ProBlogger

The post Is Your Blog Draining Your Bank Account? On your own fledgling blog you might not get any comments, no matter how much you encourage readers to leave them. But when you write for bigger blogs your posts will more than likely get comments. You can build a reputation faster. Blogging can get expensive pretty fast.

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Does Organic or Paid Social Media Work Better for Small Businesses?

The Realtime Report

The answer likely is a combination of the two – A blend of organic and paid social media allows your company to experience the benefits of each without breaking the bank or relying solely on organic growth. Social Media Supports Your Online Reputation. Your organic social strategy should also serve to enhance your online reputation.

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6 Reasons Why Banks Need Social Media Monitoring

Hootsuite

Enter social media monitoring for banks — the best way for financial institutions to monitor online sentiment and stay ahead of the curve. In this article, we’ll explore how banks can use social media monitoring tools to protect their reputation, connect with their audience, and elevate their social strategy.

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How to Use Nextdoor for Business: The Complete Guide

Hootsuite

Gauge their local reputation. Then you can engage users by replying to their questions and comments. Go to Your Reputation in the left-side menu. But they can also write comments on business pages, or send businesses private messages. To respond to comments: Click Neighbour comments in the left menu.

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