Is Social Media the Final Frontier of Marketing?
Techipedia: Tamar Weinberg
FEBRUARY 22, 2008
Through bad reviews, forums, and a threat of a class action suit organized through a website, HTC listened and now the consumers got what they wanted – a software update is promised for the end of March. Again, by no means is this new. HTC said no, and this spurred a very efficient consumer movement.
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