Convince & Convert

MARCH 28, 2012

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR.

CSR 128

CSR Airlines Loyalty Hashtag 128

Convince & Convert

MARCH 28, 2012

In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR.

CSR 127

CSR Airlines Loyalty Hashtag 127

Pixlee

OCTOBER 24, 2018

One reason for this is that consumers trust in marketers and brands is at an all-time low, according to a recent Forrester report. As you do, remember this tip from Selz’s guide, 5 Secrets to Selling Products Online : “Smaller niches will have less competition, giving you a better chance of connecting with potential buyers.

Authentication 42

Authentication Brands CSR Hotels 42

Convince & Convert

JULY 28, 2010

When I discuss this concept with companies, however, too often I hear something in the realm of “we don’t know what to provide our customers that would be helpful.&# Internal search reports. If you have a search engine on your website, look at a report that shows what people type into that box. Buy your own product.

Social Media 150

Social Media Strategy Consultant B2B 150

agora pulse

OCTOBER 16, 2018

When it comes to B2B and B2C companies, brand engagement on LinkedIn is the holy grail. Which companies your viewers work at. If your brand is busy promoting its products and services and ignoring employees, you may be missing out on vital engagement. Demo your latest product. Film your company party or awards ceremony.

LinkedIn 144

LinkedIn Engagement Brands CSR 144

Audiense

MARCH 9, 2017

Product launch. If your latest product is coming to market, you want to get the most out of your big moment. Identify followers who are part of a key target audience, and build a DM campaign to offer discount codes for the product you are launching. Did your company recently re-brand? Download DM Best Practice Guide Now.

Twitter 124

Twitter CSR Case Study Discount 124

Diva Marketing Blog

FEBRUARY 1, 2010

in the end it isn't the bloggers, the company or the agency that will dictate the success.it's the customers." The company name on that person’s business card doesn’t matter. it's about personalized service through social media that ends with a happy customer and a positive impression which builds the company's brand.

Social Media 81

Social Media Marketing Authentication Blogger 81