Remove Communities Remove Company Remove Conversation Remove Storify
article thumbnail

Leading Companies for Customer Service, On and Off Social

Buzz Marketing for Technology

Recently I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Leading Companies for Customer Service, On and Off Social. You can also scan the highlights of this webinar on Twitter by reading the Storify below.

Liveworld 100
article thumbnail

No Keyboard, No Problem: How An April Fools’ Day “Setback” Brought Marc Jacobs and Staples Together

Convince & Convert

Watch as the visual story unfolds below: With each tweet, more and more fans of @MarcJacobsIntl were pulled into the conversation, prompting the brand to respond to them with more photo responses. Ultimately, @MarcJacobsIntl and its fan community succeeded in pleading to @Staples for help. Bonus points? Check it out here.

Storify 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Klout, the Super Bowl, and Our Addiction to Shooting the Messenger

Convince & Convert

Former reporter, now PR guy Tom Spalding is chronicling the blow-by-blow with regular Storify collections from the Social 46 trenches. Should companies also publish the rationale every time they send a targeted coupon in the mail to high efficacy consumers based on past purchase history? Where’s the community spirit in that?

Klout 121
article thumbnail

26 Tips to Instantly Improve Your Pinterest Marketing Strategy

Rebekah Radice

I was thrilled to join the fast-paced conversation within the #PinChat community on Twitter where we discussed Pinterest marketing and what it takes to build an effective Pinterest strategy. A5) Whether you showcase your company, product or service, images pack the one-two punch your post needs to gain attention.

Strategy 131
article thumbnail

How to Grow a Twitter Chat to Reach 1 Million People: Learnings From Two Years of #bufferchat

Buffer Social

— we’ve had a blast getting to join with our community every week for the past two years in #bufferchat. . What began as a curious community experiment has grown into a pillar of our community efforts. Community has been a driving force within Buffer from the start. Our current #bufferchat workflow.

Twitter 40
article thumbnail

10 Twitter Tools You’ll Actually Use

Sprout Social

Our weekly #SproutChat has been a great way to bring the social media marketing community together and get our followers to interact. Then enter that hashtag into Tchat to see conversations going on in real time and engage. Did your company host or attend a popular industry event? Try Storify. does just that.

Storify 94
article thumbnail

38+ Cool Social Media and Web Tools and Reviews

Webbiquity SMM

CommerceTools uses cloud-based technology to help companies streamline the distribution of products, supplies, services and content to individuals or groups by simplifying and automating order and fulfillment processes. The 5 Best Free Tools For Making Slick Infographics by Fast Company. ALOT. ** 5 STARS. Inefegy Social Radar.

Review 200