Laurel Papworth

JUNE 16, 2010

Social standing, trust, reputation and leadership. Over time we gain “points&# – usually unspoken but now declared through badges and measurable behaviour – and that gains us trust and reputation. CMS : get karma points AFTER you upload your avatar photo. Twitter: Reputation Management in Social Networks (18).

Badge 108

Badge Sharepoint Social Media Foursquare 108

Hootsuite

NOVEMBER 28, 2022

Bad customer experiences can cost you your reputation. Boost customer loyalty. This boost in loyalty can act as word-of-mouth marketing and increase your Net Promoter Score (NPS). Enhance brand reputation. If you can, giving your chatbot a likable avatar is an easy way to improve the customer experience.

Tips 124

Tips HootSuite Survey FAQ 124

Convince & Convert

SEPTEMBER 21, 2010

Done correctly, social media – even a simple reputation monitoring program – is a time intensive proposition that requires daily vigilance. Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. Social Media is Inexpensive False. Social Media is Fast False.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

APRIL 28, 2010

You may be influential in social media and your children more in “Avatar&# or &# gaming&#. I could just as easily say that the telephone, email, direct mail or frequent shopper/loyalty cards has already enabled companies to make influencer outreach a foundational marketing tactic.

Social Media 149

Social Media Strategy Influencer Social CRM 149

Techipedia: Tamar Weinberg

JUNE 16, 2010

It helps build loyalty, generate conversations, and it also gets you more followers if you do it right. If you are AT&T and your avatar was the face of your CEO, you’re doing it wrong. If you are building your *personal* brand, by all means, use your avatar (and face!). Yes, I did just say that.

Questions 277

Questions Social Media How To Postrank 277

Viper Chill

APRIL 26, 2010

Try to build up a strong reputation as a helpful user before trying to promote anything for your own benefits. She said “that doesn’t make any sense because it doesn’t drive traffic to our site&# but I was trying to explain to her we’re building trust & loyalty. Thanks everyone!

Social Media 80

Social Media Strategy Digg Forums 80

Convince & Convert

SEPTEMBER 23, 2010

Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time. Succeeding on the social Web requires daily participation. But just for a day. But just for a day.

Social Media 148

Social Media Strategy Energy Consultant 148