Start Listening NOW!
NOVEMBER 3, 2010
To help organize the monitoring process for you, Maria Ogneva of Attensity posted 10 Steps for Successful Social Media Monitoring. Tags: Open Community Risk and Social Media listening monitoring reputation management risk Back in April 2010, my post for SocialFishing The Role of Crisis Communications in Your Social Media Strategy explained the importance of incorporating social media into your crisis communications plan. In retrospect, I should have written this post first.