Sprout Social

JANUARY 10, 2024

They can also severely impact your reputation. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees. What is complaint management?

Reputation 100

Reputation System Brands Knowledge Base 100

Hootsuite

MARCH 27, 2020

Resisting the spread of misinformation on social media has been a vital issue for platforms, government, and brands these past few years. But in a crisis, bad information doesn’t merely damage reputations, it can be outright dangerous. Source: Spin Energie. Use social media monitoring and listening to stay informed.

Social Media 145

Social Media How To Policies Team 145

Webbiquity SMM

FEBRUARY 28, 2011

List of Corporate Social Strategists for 2011. Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. Energy. • Maria Amezaga , Global Social Media Advisor, Shell. • Lanie James – Social Media Specialist, Chesapeake Energy.

List 155

List Twitter Brands Microsoft 155

Bare Feet Studios

JUNE 7, 2009

The Hidden Costs of Social Media Campaigns I am really proud of Christine’s persistence and the state’s willingness to dip their toes in the water. The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part.

Social Media 40

Social Media Tourism Blogger Upcoming 40

Convince & Convert

APRIL 27, 2010

Or, Steve Knox and the guys at Tremor who spend massive amounts of time and energy figuring out how to make Procter & Gamble products buzz-worthy. Ask Emmanuel Rosen , – whose revised version of Buzz Marketing should be required reading for all communicators.

Social Media 133

Social Media Strategy Airlines Types 133