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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees.

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Three Things Twitter Needs to Thrive

Webbiquity SMM

And third, it has possibly the largest and most diverse range of third-party tools that enhance the platform, from apps for Twitter analytics and follower management to brand monitoring and influencer research. Google is often more helpful for finding Twitter accounts when you don’t know the exact name.

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7 Steps For Effective PR Crisis Management In 2023

Keyhole.co

It has already happened to such brands as Pepsi, Samsung, Google, KFC, Starbucks, Uber… And this list could go on and on. Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises. Monitor your social media with Keyhole and always be ready for any surprises.

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5 Tips To Boost Sales With Proper Data-Driven Social Media Strategy

Keyhole.co

For example, we all know about Google Analytics and Search Console to get the SEO data on the websites. And even then, you’ll get limited frequency as the platform doesn’t want to spam its audience with the same brand’s messages. For example, KLM airlines ran a campaign called KLM Surprise. You may use OptinMonster for that.

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5 Ways To Boost Sales With A Data-Driven Social Media Strategy

Keyhole.co

For example, we all know about Google Analytics and Search Console to get the SEO data on the websites. And even then, you’ll get limited frequency as the platform doesn’t want to spam its audience with the same brand’s messages. For example, KLM airlines ran a campaign called KLM Surprise.

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