Content Moderation in 2023: Tips, Tools, and FAQs
Hootsuite
FEBRUARY 6, 2023
On small teams, the content moderator might be responsible for answering questions directly. Source: Hootsuite Social Trends 2023 Either way, the content moderator makes sure incoming DMs and public queries or complaints are handled. Just make sure you keep things business-like and never stoop to their level.
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