Trending Sources

AT&T Loses Case; News Release Held Under Paid Advertising Laws

Spin Sucks

That’s what AT&T (then doing business as Cingular Wireless) did when they issued a news release about their MACH 1 and MACH 2 command centers that allow them to quickly respond to natural disasters so their customers aren’t without service for very long. How many of you have ever referred to something historical in a news release? know we have. Seems harmless. Wrong.

The Spin Sucks Inquisition: Nikki Little

Spin Sucks

For HAPPO, Nikki manages a bi-weekly e-newsletter called the HAPPO MI Report , which serves as a job, events, and news resource for communications professionals. You also can find her managing the Verizon Wireless Midwest Area blog , which she and her team have grown from a Tumblr blog three years ago into a real community. and we got together for a drink before her craziness began.

Five Steps to Insanely Good Customer Service

Spin Sucks

This amazing customer service came from my Internet/cable/wireless provider. And our wireless carriers are few and far between (granted, this is starting to change, but has a long way to go). Rogers Wireless is Canada’s largest voice and data communications services provider. Client Service Communication Apple Bell Customer Service digital media rogers wireless

Experiencing Electronic #Natitude

Geoff Livingston

The system will allow staff to access analysis and reports anytime, anywhere from a tablet or mobile phone. In-stadium wireless access needs significant improvement. And while ordering food wirelessly seems like a great idea, you have to wonder if the order will go through. I can’t imagine trying to upload a short Vine video. Season tickets are no longer printed.

Government Use of Social Media - "In Addition to," Not "In Lieu of.

Social Media Strategery

link] Shim Marom Thanks for sharing this information, it's a fascinating worth reading report. Home About Me Speaking Legal-ese My Team Gov 2.0 Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Government 2.0 Miscellaneous Personal Prof. Despite the Government 2.0 What does this mean to the Gov 2.0 Tim @Steve YES!

A Deeper Look at the Twitter Metrics You Should Be Tracking

Sprout Social

You can run months worth of reports, but they won’t mean a thing if you’re trying to measure something you don’t understand. Mobile footprint : Informs you about which wireless carrier and device your audience is using. Twitter Metrics Reports to Run. We broke down all of this information for you with a handful of intuitive reports. The Profiles Report. Home Tab.

Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter

SocMed Sean

This same company issues laptops, email, and wireless access to all of their employees. There have been quite a few situations where folks on Twitter have reported news before the local or national news outlets. As more news and events are reported first via social media, employees who have access and actively monitoring social media sites are going to be able to react more quickly.

How 16 Companies are Dominating the World’s Google Search Results

Viper Chill

expect the data for May will be significantly higher, but I have to wait until June 10th to see (that’s when SimilarWeb confirm they’ll update their reporting). best wireless earbuds: 1st (22,200 searches per month). million visitors to the site with 56% of that reportedly from free search engine traffic. The arrows in this picture represent links. Social Media

Asperger's and IT: Dark secret or open secret?

Buzz Marketing for Technology

Mobile & Wireless. Wireless Networking. Mobile & Wireless. Wireless Networking. Wireless Trends & Technologies. Computerworld Reports. CW Report: SaaS Solutions for Remote Systems Management. Computerworld Reports. 2008 Internet Malware Trends Report. Defy the laws of reporting - introducing Crystal Reports(R) 2008. ); ); } else { document.write(); }. ); } else { document.write(); }. More Resources. Blogs Webcasts Quickstudies Security Managers Journal This Week in Print. Zones White Papers Editorial Calendar.

Open Research: A Framework for Social Analytics

www.web-strategist.com

You may recognize these five states from the research I’ve been doing over the past few years How to Organize for Social Media Measurement Read the report, print it out, and share with others. Read Susan’s post announcing this report. I’ll link to posts that add to the discussion below. Why are social analytics so important? The compass idea illustrates this clearly.

4 iPad Alternatives

Idaconcpts

Online reviews report that it tests well on 2-handed typing. Bad: User reviews have reported that this tablet is a bit clunky to handle when used as an e-reader. The 3G wireless data performs well in speed tests. Also, take a look at these 3 Problems with Apple’s iPad. Here is a review of 4 tablet alternatives to the iPad. 1. LG G-Slate. Screen: 8.9 Weight: 1.3 pounds.

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Web 2.0, Secondary Orality, and the Gutenberg Parenthesis

Buzz Marketing for Technology

CalTech Implements Wireless Network Funded by Anonymous Gift. Most Malware Found on Trusted Web Pages, Report Says. Networking/Wireless. campuses, with faculty and students demanding cost-effective wireless solutions for teaching and learning. Wireless Technologies for the Campus Enterprise. Campus Technology. Subscription. Newsletters. RSS Contact Us. Password.

What’s Your Mobile Marketing Strategy?

Small Business Mavericks

Before starting my own company in 2006, I worked for 16 years in the wireless industry for AT&T Wireless and Cingular, so I’ve watched mobile develop over the years with more than a casual passers-by interest. Coca Cola reported tremendous success leveraging sponsored Tweets during the World Cup, for example. Amidst all the hype with social media, there’s a growing trend that sometimes gets lost in the shuffle: Mobile marketing. For many reasons, mobile marketing has been slow to grow in the United States. Who uses digital coupons? Where Mobile is headed.

Need Mobile Intel? Read The Third Screen

Geoff Livingston

It serves as a solid primer, going into the history of wireless communications, and explaining why businesses have so little control over mobile stakeholders. From the perspective of an online marketer and a former wireless reporter, this book was impressive. Some books capture the spirit of a marketing zeitgeist just as it begins to happen in full force.

Tracking, Personalization And Screams Of Privacy

Twist Image

According to the report above (and just about every person you speak to who is an Amazon consumer), we love them for it. According to the Business Insider article: "Nomi's team gives retailers a snippet of code that lets wireless routers listen for nearby smart phone signals. The wireless routers can detect unique Media Access Control (MAC) codes from smart phones and then collect non-invasive data about customers in real-time. Any tracking of information of consumers without the consent of your consumer is a breach of privacy, right? What does the company do? apple.

What Keeps The Chief Marketing Officer Awake At Night? - Part 3

Twist Image

very senior Chief Marketing Officer at one of the largest telecommunications companies in North America leaned over my shoulder after someone mentioned the famed Gartner report at an event, and sighed, "if I hear about this report one more time, I am going to blow a gasket." Yes, we have ten billion-plus wireless connected devices today, but it''s looking like that number will triple by 2020 to over thirty billion devices (more on that here: 10BN+ Wirelessly Connected Devices Today, 30BN+ In 2020?s Are marketers still scared of technology? no boot up time).

Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity SMM

According to MarketingSherpa research, marketers working in social media report an average 27% conversion rate for organic search traffic, while those not using social media reported a 17% rate. Find out in this report. Simon Grabowski reports that the data should persuade even small businesses to “get social&# with their email and other marketing tactics. Adam T.

Apple Debuts iBeacon Location Technology in U.S. Stores

The Realtime Report

Visitors with Bluetooth on and iOS7 on their mobile device receive messages about products, events and other info — provided they’ve downloaded the Apple Store app and allow it to send notices based on location, reports the San Diego Union-Tribune. How can a retailer effectively reach consumers in-store and educate them about deals that might be of particular interest?

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When a Hurricane Meets Social Media: The Rise and Fall of Brand Reputation

Blue Focus Marketing

Figures from the study certainly bear this out, with two-thirds of the executives surveyed saying they have incorporated wireless network capabilities into their continuity plans. “This is a test of the Emergency Broadcast System.” Ever since the advent of radio and television, these words have offered us a sense of connectedness and security. THE POWER OF NOW. Mobile Security.

When a Hurricane Meets Social Media: The Rise and Fall of Brand Reputation

Blue Focus Marketing

Figures from the study certainly bear this out, with two-thirds of the executives surveyed saying they have incorporated wireless network capabilities into their continuity plans.  “This is a test of the Emergency Broadcast System.” Ever since the advent of radio and television, these words have offered us a sense of connectedness and security.  THE POWER OF NOW. Mobile Security.

Changes in News Delivery Give New Power to Press Releases

Proactive Report

This has wrought some major changes in how journalist go about news gathering and reporting.   And since a large part of our job as PR practitioners is media relations, it affects our work too. Jim Brady of the Washington Post says, “As journalists we can’t sit back and say this is how we’ve reported on the news for the last 50 years. No one was wirelessly connected. Facebook.

Everything You Need to Know to Run a Successful SMS Marketing Campaign

Convince & Convert

In fact, it’s been reported that Coca-Cola historically has invested 70% of their mobile budget on SMS marketing. And to comply with the wireless carriers, you need to include: STOP and HELP, instructions Frequency Terms and Conditions Business entity Disclosure of additional carrier charges Here’s what that might look like, all together: Greg’s Mobile VIP: 6 msgs/month.

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The Social Cost of Unpaid Tweetup Teams

Bare Feet Studios

Words, deeds, and intentions travel quickly on the coconut wireless as well as on social media. Measure and report on your measurements. In case it is not obvious why brands engage social media influencers in this manner, let me summarize as I see it: Brands give things away for free in exchange for buzz. Here in Hawaii community, is not just a buzz word, it is a really big deal.

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List of Social Media Management Systems (SMMS)

www.web-strategist.com

This is one component of Social CRM, which if you haven’t heard about, please read the report on the 18 use cases of Social CRM. In particular, this is an existing enterprise class vendor (previously I’ve published thorough research report on them) which bodes well to their level of potential levels of service, support, and market viability. like socialoomph too. Thanks!

AT&T Files FCC Complaint Over Google Voice

Freelance Social Media

Google Voice is not intended to be a replacement for traditional phone service — i n fact, you need an existing land or wireless line in order to use it. Google offered a quick background on the situation:  “Local telephone carriers charge long-distance companies for originating and terminating calls to and from their networks. Media. Marketing.

How to Get an Influencer's Attention

Techipedia: Tamar Weinberg

and the Silicon Alley Reporter. March 27, 2010 at 11:04 am How Are YOU pitching to editors and reporters? People listen to them, whether or not they necessarily do blogging or reporting. Perhaps this might serve as the start of a real relationship. If nothing else, these influencers will help to share your story with their own audience. They understand brevity. Do be direct.

The Fifteen Classes of the Social Business Software Suite (Q4, 2010)

www.web-strategist.com

Although I started a list , my partner Marcia Conner specializes in this space, and has an upcoming research report on this topic, follow her on Twitter to learn more. Read the Social CRM report to learn more. looking forward to the upcoming report! The social software space has ballooned into a disparate set of technologies, data types, and over 1000 vendors confusing buyers.

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The 2011 #Nifty50 Top Twitter Men Reprise

Webbiquity SMM

reporter and anchor for CBS affiliate WCCO TV in Minneapolis (the top-rated newscast in the Twin Cities); Jason hosts the station’s popular “Good Question&# segment. Kent is the CMO at BearCom Wireless as well as the Founder and Co-Publisher of Social Media Marketing Magazine ( @SMMmagazine ) and a published author. But, by no means, is this list complete. Adam L.

2012 #Nifty50 Top Men in Technology on Twitter

Blue Focus Marketing

Kent Huffman is the CMO of BearCom Wireless and co-publisher of @SMMmagazine. His Science of ReTweets Report analyzes the when, why and how Twitter users retweet things, and explains how marketers can effectively get more retweets. In order to qualify this year, each #Nifty50 nominee had to work for a technology company such as software, hardware, IT services or telecom. Jeffrey L.

Top 100 Most Innovative and Influential People in the Web 2.0 World

Bill Hartzer

Wireless & Gadgets. Matt Drudge, Founder, Drudge Report. 6. KR Sridhar, Co-Founder & CEO, Bloom Energy Corp. 5) Wireless & Gadgets. 1. Internet Evolution has come up with their first-ever list of the top 100 most innovative and influential people in the Web 2.0 world. In the search category, the heads of Google , Microsoft , and Yahoo! News/Media. Greentech.

How to Publish Your Blog on Amazon Kindle

ProBlogger

As per the International Data Corporation report, Worldwide and U.S. Its working is similar to RSS: your updates are auto-delivered wirelessly to the Kindle and updated throughout the day. This guest post is by Ali Abbas of thenextgenwriter.com. Have you published your blog on Kindle? If not, you should do it, pronto! It’s easy, it’s productive and it’s free. It does not. Feedback.

Brand Monitoring, Social Analytics, Social Insights

www.web-strategist.com

Earlier this year, I made clear investments in researching the Social CRM space and Mobile+Social space (report forthcoming), it’s clear that Social CRM is starting to get wind under it’s wings, and mobile/social is certainly happening at consumer level.  So what do I see happening next? Simple aggregation and reporting –without any real intelligence. Not here, yet.

Siteminis Launches Mobile Commerce Solution

Bill Hartzer

The Siteminis platform offers customers who wish to purchase merchandise, tickets or make reservations a convenient shopping experience, allowing them functionality not previously available to them before and the ability to view a consistent mobile Website regardless of their wireless phone carrier or type of web enabled or smart phone operating system. Share this on del.icio.us. Digg this!

2011 #Nifty50 Top Twitter Men

Blue Focus Marketing

reporter and anchor for CBS affiliate WCCO TV in Minneapolis (the top-rated newscast in the Twin Cities); Jason hosts the station’s popular “Good Question&# segment. Kent is the CMO at BearCom Wireless as well as the Founder and Co-Publisher of Social Media Marketing Magazine ( @SMMmagazine ) and a published author. But, by no means, is this list complete. Adam L.

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5 Proven Strategies for B2B Social Media Marketing

mashable.com

“In the past nine months alone we have seen huge successes through the combination of blogging , Twitter , Facebook , online press releases, downloadable reports/case studies and Linkedin ,&# he explained. Skype Group Video Calling Comes to Mac Jawbone Releases New Wireless Power S. Top Topics Twitter YouTube Facebook iPhone Google Video Google Buzz Social media Mobile 2.0 Contact Us Submit News Contact Us Write for Us Spark of Genius Series Mashable | The Social Media Guide Business Mashable on Facebook Join Us! Learn more. For a niche community, that’s a feat.

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What the Future Holds for B2B Social Media Marketing

mashable.com

BTW, our recent HRmarketing Trends Report Survey ( [link] ) showed that in 2009 82% of companies didn't measure ROI of social media but now, 69% intend to do so! View More » Tech Hands-on With Logitechs Wireless Sol. Contact Us Submit News Contact Us Write for Us Spark of Genius Series Mashable | The Social Media Guide Business Mashable on Facebook Join Us! The B2B Social Media Marketing Series is supported by IDG Enterprise. Understand how IT decision-makers are accessing information and how you can engage them with successful multi-channel programs. Learn more.

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Sorry It’s Been So Long; I’ve Got More Important Things To Do Right Now

Almost Savvy

As long as I’ve got my laptop and a good wireless connection, I’m in business. For any normal person, not connecting online for a short while doesn’t seem odd. In fact, it seems, well, normal. When I notice that someone hasn’t posted in a few days, I assume they are out and about living their lives. So, why the relative silence? When did that happen?). Right.