Remove Engagement Remove Mobile Remove Retail Remove Review
article thumbnail

Mobile commerce: what it is and why you should care

Sprout Social

Mobile commerce has long been touted as the future of ecommerce itself. Mobile transactions are poised to make up more than 10% of all retail sales in the United States by 2025. The concept of mobile shopping is pretty universal, right? Checking reviews before buying in-store. What is mobile commerce?

Mobile 100
article thumbnail

How COVID-19 has changed social media engagement

Sprout Social

With these changes, we reviewed data from our 20,000+ customers to see how usage of social media has changed during this time. As with our earlier look at the best times to post this year, the way we get this data is similar to how Sprout’s Optimal Send Times determines the best times to get engagement at an individual account level.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Why Influencer Marketing is Key to Growing Your Retail Business in 2021

Pixlee

Retailers, however, may be forgiven for not immediately seeing meaningful value in hiring influencers, especially since driving traffic to your stores and increasing in-store purchases with influencers is not as easily linked to sales revenue, for example, as it is to visual merchandising. . Leverage Mobile Marketing for In-store Events.

Retail 60
article thumbnail

‘Tis the season: Retailers can expect 32% more social messages this holiday season

Sprout Social

Mobile-first shopping grew by 20% from 2016 to 2017 and in 2018, consumers ranked social as their number one source of inspiration for purchases. This prolonged and hyper-social holiday shopping season means it’s more important than ever for retailers to be ready for the influx of messages this time of year will bring.

Retail 108
article thumbnail

How to Measure Customer Engagement and Why It’s Important

Pixlee

With brand authenticity as the overarching principle, marketing strategies have changed, and customer engagement KPIs have come to the forefront. If you want to analyze performance, build loyalty, and establish your brand, it’s crucial that you understand how to measure customer engagement. What is Customer Engagement?

article thumbnail

Monitor & Engage Anytime With Facebook & Instagram Push Notifications on Mobile

Sprout Social

For brands, accessing their social profiles at any time, from any place to stay engaged with their always-on customers is pivotal to their success. By harnessing the power of the Smart Inbox on mobile, Facebook and Instagram push notifications enable teams to stay informed and involved while on-the-go. Keeping Brands Engaged on Mobile.

article thumbnail

What Is KakaoTalk? The Mobile Messaging App on the Rise

Hootsuite

It’s a free mobile service that offers text messaging, voice and video calls, group chats and more. They’re so popular, they even have their own branded retail stores throughout South Korea. Kakao Friends retail store via Universal Beijing. What is KakaoTalk? The main stars are the incredibly adorable Kakao Friends.

Mobile 83