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How to analyze customer reviews for brand insights

Sprout Social

In a world where star ratings can make or break a brand, review analysis is your north star. It gives you deep insights from customer feedback so you can uncover trends, make targeted improvements to your business and build a richer brand management strategy. What is review analysis? Let’s take a closer look.

Review 128
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AgoraPulse Ultimate Review: Is it Worth It?

Ignite Social Media

The tool also provides some great features for managing social media campaigns, such as the ability to create and track goals, set up automated tasks, and measure results. Here’s the AgoraPulse ultimate review for you. Social Media Publishing: A shared calendar view of all posts. What’s AgoraPulse Anyway.

Review 78
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How Will Brands Invest Social Ad Budgets Pulled from the Facebook Boycott?

Ignite Social Media

Facebook is in the midst of a boycott by some large advertisers during this month of July 2020. While Facebook’s stock price hit an all-time high on July 7 th , one of the key boycott dates, all is not sunny in Menlo Park. Where to Invest Social Ad Budgets. Their ad platform has also improved over the years.

Brands 176
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AgoraPulse Ultimate Review: Is it Worth It?

Ignite Social Media

The tool also provides some great features for managing social media campaigns, such as the ability to create and track goals, set up automated tasks, and measure results. Here’s the AgoraPulse ultimate review for you. Social Media Publishing: A shared calendar view of all posts. What’s AgoraPulse Anyway.

Review 70
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How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. A UK restaurant even made headlines for its owner’s heated responses to poor reviews, proving not all publicity is good publicity. Some industries attract more complaints than others.

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Brandwatch Full Review: Here’s What You Need to Know

Ignite Social Media

Now offering both consumer intelligence and social media management, Brandwatch provides easy-to-use access for small businesses and large corporations around the world. Some of these brands include Delta, Unilever, Monster, and GSK. Social Media Management. Engage – Use one inbox for all your interactions. What Stands Out?

Review 91
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Does your brand take bloggers seriously?

Sherrilynne Starkie

Brands are flocking to Facebook but are overlooking the significant opportunities and value that bloggers bring to digital marketing initiatives, according to the T echnorati 2013 Digital Influence Report. However brands are spending 57% of their social budgets on Facebook and only six per cent on blogs.

Blogger 389